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Old 12-08-2012, 07:16 AM
TGL TGL is offline
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Join Date: Apr 2012
Location: Frankfurt/Germany
Posts: 2
Default Canīt contact support - re-register used MC Mix

Hi,
Iīve purchased an used MC Mix from a friend and wanted to contact Avid to reset the serial number in their database. However, if I try to use the form
http://avid.force.com/Support/RegistrationCaseCreation
I simply get an error: "Value '08/08/1988 canīt be converted from Text to Date". Some nasty java thingy. Iīve tried Chrome and IE, same error. Does any of you have a simple email-adress to contact Artist/Euphonix support or any other tip for me? Thank you in advance!
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