Avid Pro Audio Community

gali_kz0 · #1 09-13-2013, 01:46 AM

Hi,

I want to update my ProTools 10 to the lastest version but I can't log in to my Avid account anymore...

The mail I used to create this account doesn't work anymore (thanks to Yahoo), so I created a new one (with a new email address).

The problem is, of course, my products are not linked to this new account.

Is it possible to transfer my products from my old account to my new one?

Can someone from Avid contact me to resolve this?

Thanks,

Greg

Bruce Paine · #2 09-13-2013, 02:06 AM

Quote:

Originally Posted by gali_kz0

Hi,

I want to update my ProTools 10 to the lastest version but I can't log in to my Avid account anymore...

The mail I used to create this account doesn't work anymore (thanks to Yahoo), so I created a new one (with a new email address).

The problem is, of course, my products are not linked to this new account.

Is it possible to transfer my products from my old account to my new one?

Can someone from Avid contact me to resolve this?

Thanks,

Greg

It looks like this may have already been taken care of. See the Private Message I sent you.

gali_kz0 · #3 09-13-2013, 02:13 AM

Thank you very much!!!!

Everything is fine.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Unable to login to Avid master account!!	bleudog	General Discussion	9	08-15-2014 01:43 PM
Change Avid Account Email/Login	Ian Bodzasi	macOS	8	10-02-2013 11:40 AM
How to change my Avid Account Email/Login	Suge_KNice	macOS	2	09-23-2013 08:11 PM
Avid account login gone	dterry	Pro Tools 9	3	07-21-2011 06:56 PM