6.4.1cs2 Output levels still drop upon reopening

[Tim R.]

So I'm still getting output level changes using 6.4.1cs2. Creating a new session using +12. When I go back to that session the output levels are WAY low, until I change "number of Voices" (which closes and reopens sesion). Then everything is fine. This is REALLY frustrating. Any plan to fix this bug DIGI?

Tim

OS 10.3.4
PT 6.4.1cs2

[protooleriate]

what converters are you using?

[Tim R.]

what converters are you using?

882/20, 888, 882/16

FWIW the levels are low on the Master fader as well.

Tim

[Tim R.]

Update: I just created a NEW session with +12 faders and IT had the low level output issue as well. When I switched number of voices (from 64 to 32) when the session reopened all was fine. So apparently it doesn't have to do with sessions converted from +6. To reiterate: I put signal gen up on a channel and create a master track. level on sig gen track is fine, level on master track is WAY LOWER. Also levels coming from AUX sends going to outputs are WAY LOW. Does NO ONE ELSE have this issue with 6.4.1?

Tim

[Danny Caccavo]

Just to verify something, try this -

Open the HW setup dialog

"undeclare" your interfaces (you don't have to close the dialog)

"redeclare" your interfaces

close the dialog

Anything different?

Danny Caccavo
Digidesign

[Tim R.]

This fixes the low level output as well (after it reopens your session).

Tim

Just to verify something, try this -

Open the HW setup dialog

"undeclare" your interfaces (you don't have to close the dialog)

"redeclare" your interfaces

close the dialog

Anything different?

Danny Caccavo
Digidesign

[Tim R.]

Just to confirm Danny, redeclaring interfaces brings the output levels back to normal (without having to close and reopen more than once). But the problem DOES return fairly regularly. Let me know if you can recreate it.
Again here's my setup:
OS 10.3.4
PT's 6.4.1cs2
Mix Farm-888/16
D24-882/16
Vintage Farm-882/20

Tim

Just to verify something, try this -

Open the HW setup dialog

"undeclare" your interfaces (you don't have to close the dialog)

"redeclare" your interfaces

close the dialog

Anything different?

Danny Caccavo
Digidesign

[Tim R.]

Bump for DIGI reply.

[Danny Caccavo]

Just to confirm Danny, redeclaring interfaces brings the output levels back to normal (without having to close and reopen more than once). But the problem DOES return fairly regularly. Let me know if you can recreate it.
Again here's my setup:
OS 10.3.4
PT's 6.4.1cs2
Mix Farm-888/16
D24-882/16
Vintage Farm-882/20

Tim

Keep an eye on what happens if you change from a +12 session to a +6 session. I think that if you redeclare your interfaces for a +12 session, all is well until you go back to a +6 session.....

Can you confirm this?

Danny Caccavo
Digidesign

[Tim R.]

Actually I opened a newlly created +12 session template (as an notepad). The level was low. I re-declared an interface. All was well. I quit protools. I opened the same +12 template again and level was low AGAIN.

Tim




[/QUOTE]

Keep an eye on what happens if you change from a +12 session to a +6 session. I think that if you redeclare your interfaces for a +12 session, all is well until you go back to a +6 session.....

Can you confirm this?

Danny Caccavo
Digidesign

[/QUOTE]