Pro tools is Unable to locate digidesign hardware

[gitarrdavid]

I have a Mbox 2 Pro tools LE 7.0 and Imac G5 and everything worked good untill yesterday.
I launched pro tools without mbox 2 connected and then a connected it and pro tools werent able to locate the mbox.
And ever sence that when iam trying to launch Pro tools LE Pro tools say : "Unable to locate digidesign hardware. make sure that your hardware is connected and turned on"
And of course it is.


I have tried to reinstall it now several times but nothing is working.

What can i do please help mi if you can

[Phil Ogden]

1. Have you installed any new software or updated the OS? If so, try reinstalling using a combo update.
2. Have you checked the USB cable (re-plug and swap out)?
3. Do you have sleep mode enabled? If so, disable this.

If the above doesn't help, check out the general troubleshooting thread and post back with full system details and specifics re what steps you've tried.

General Troubleshooting

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