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  #1  
Old 06-23-2013, 08:24 AM
digiot digiot is offline
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Default PT 11 Demo asks for surrender of PT10!

So when I try to add the PT11 asset to my iLok it asks me to surrender my PT10 license?? So after a month of demo I loose my PT 10 License????
WTF?
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  #2  
Old 06-23-2013, 08:27 AM
necjamc necjamc is offline
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Default Re: PT 11 Demo asks for surrender of PT10!

Quote:
Originally Posted by digiot View Post
So when I try to add the PT11 asset to my iLok it asks me to surrender my PT10 license?? So after a month of demo I loose my PT 10 License????
WTF?
This did not happen to me. It shouldn't do this because the demo is not considered an upgrade but a full version. I added the 10/11 demo right along with my 9/10 full version without an issue. Perhaps they put the wrong asset on your iLok account?

Edit: I checked my iLoks, and I have my 9/10 bundle on an iLok 1 and the 10/11 on an iLok 2. With more thought, I think that you can not have both versions on the same iLok. If you have another iLok, move your existing version 10 to that. 10 will work on an iLok 1.

Last edited by necjamc; 06-23-2013 at 08:38 AM.
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  #3  
Old 06-23-2013, 08:47 AM
acmost acmost is offline
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Default Re: PT 11 Demo asks for surrender of PT10!

Quote:
Originally Posted by necjamc View Post
This did not happen to me. It shouldn't do this because the demo is not considered an upgrade but a full version. I added the 10/11 demo right along with my 9/10 full version without an issue. Perhaps they put the wrong asset on your iLok account?

Edit: I checked my iLoks, and I have my 9/10 bundle on an iLok 1 and the 10/11 on an iLok 2. With more thought, I think that you can not have both versions on the same iLok. If you have another iLok, move your existing version 10 to that. 10 will work on an iLok 1.
Slight digression but I've downloaded the 10HD demo a couple of different times(I have 9HD) and each time when the demo's over...9 is history, finito, gone - I have to reinstall 9 after the 10 demo. A total PITA and a strange way of making it happen, whether they make it that way on purpose or not I dunno.
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Old 06-23-2013, 08:53 AM
necjamc necjamc is offline
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Default Re: PT 11 Demo asks for surrender of PT10!

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Originally Posted by acmost View Post
Slight digression but I've downloaded the 10HD demo a couple of different times(I have 9HD) and each time when the demo's over...9 is history, finito, gone - I have to reinstall 9 after the 10 demo. A total PITA and a strange way of making it happen, whether they make it that way on purpose or not I dunno.
Prior to version 11, you could not install multiple versions of the software. So installing 10 would wipe out any previous versions. With version 11, you can co-install version 10.3.6 and 11. The OP was specifically about the iLok auths, not the software.
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  #5  
Old 06-23-2013, 08:54 AM
Bill Denton Bill Denton is offline
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Default Re: PT 11 Demo asks for surrender of PT10!

Skip the iLok procedure.

Just download and install PT 11. Start it and supply the requested iLok ID and you'll be good to go...
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Note that all opinions, observations, whatever, in this post are mine, unless I'm being mean or am wrong, in which case it's somebody else's fault. I do not work for Avid (their loss)...my only relationship with Avid is that of a customer (when I'm not too poor to buy stuff, like now)...and that hot administrative assistant...that's more of a "thing" than a "relationship" (that should keep them guessing for a while...)

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  #6  
Old 06-23-2013, 09:02 AM
necjamc necjamc is offline
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Default Re: PT 11 Demo asks for surrender of PT10!

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Originally Posted by Bill Denton View Post
Skip the iLok procedure.

Just download and install PT 11. Start it and supply the requested iLok ID and you'll be good to go...
Well I wish that I knew that ahead of time. I could have saved some stress and not installed the new iLok software until later lol.
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  #7  
Old 06-23-2013, 09:03 AM
auslander auslander is offline
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Default Re: PT 11 Demo asks for surrender of PT10!

Quote:
Originally Posted by Bill Denton View Post
Skip the iLok procedure.

Just download and install PT 11. Start it and supply the requested iLok ID and you'll be good to go...
This doesn't work for me. When I try to run the demo, it tells me that I do not have the required license to surrender and then quits.
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  #8  
Old 06-23-2013, 09:06 AM
necjamc necjamc is offline
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Default Re: PT 11 Demo asks for surrender of PT10!

The trial page does clearly state that an iLok 2 is required to use the demo.
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  #9  
Old 06-23-2013, 11:00 AM
acmost acmost is offline
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Default Re: PT 11 Demo asks for surrender of PT10!

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Originally Posted by necjamc View Post
The OP was specifically about the iLok auths, not the software.
I understand.
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  #10  
Old 06-23-2013, 03:20 PM
digiot digiot is offline
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Default Re: PT 11 Demo asks for surrender of PT10!

I un-installed and re-installed the iLok Manager. Which stopped it from asking me to surrender my 9/10 License.
So for now all is good.
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