Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Windows

Closed Thread
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-08-2013, 01:25 AM
bcwiz's Avatar
bcwiz bcwiz is offline
Member
 
Join Date: Jul 2007
Location: vancouver
Posts: 528
Default Avid support for digi 003

So is the Digi 003 still officially supported by Avid?
I was thinking of opening a support ticket (paid) regarding the stupid quick punch issue. http://duc.avid.com/showthread.php?t=310286

Would I be throwing money away?

I tried to figure this out in the Avid store but got nowhere. I would like some technical support but they don't make it easy even if you're willing to pay for it. I thought it might help draw some attention to the issue.
It's late and I'm tired. I'm dreaming right?
__________________
Brian Campbell
"Air mixes better than any console" Bill Porter
"Humility is mighty important in this business of listening" Bob Olhsson
  #2  
Old 01-08-2013, 01:41 AM
smoothbassman smoothbassman is offline
Member
 
Join Date: Dec 2008
Location: York, PA
Posts: 74
Default Re: Avid support for digi 003

I think the 003 is currently supported but I don't think it will be in the next PT release 11.

If the issue has been happening for this long, I don't think they have a fix for you. Save your money and spend it elsewhere and use the workarounds that you have been doing for some time now.
  #3  
Old 01-08-2013, 05:36 AM
feliponk's Avatar
feliponk feliponk is offline
Moderator
 
Join Date: Nov 2002
Location: Miami, FL, USA
Posts: 1,251
Default Re: Avid support for digi 003

Digi 003 is still supported on PT 10.
__________________
Felipe Gonzalez A.
Avid ACSR Elite
Dante Certified
http://felipousismix.wix.com/felipousismix

Mac Mini M2 Pro OSX Ventura | ProTools HD 2024.x | Merging HAPI ADA8 | UAD Quad Thunderbolt 3 | Kali IN-8 | Presonus Temblor 10 | Softube, SSL, Universal Audio, Slate Digital, McDSP, Fabfilter, Plugin Alliance among other plugins
  #4  
Old 01-08-2013, 06:40 AM
jeam25's Avatar
jeam25 jeam25 is offline
Moderator
 
Join Date: Apr 2002
Location: Puerto Rico
Posts: 3,064
Default Re: Avid support for digi 003

Quote:
Originally Posted by bcwiz View Post
So is the Digi 003 still officially supported by Avid?
I was thinking of opening a support ticket (paid) regarding the stupid quick punch issue. http://duc.avid.com/showthread.php?t=310286

Would I be throwing money away?

I tried to figure this out in the Avid store but got nowhere. I would like some technical support but they don't make it easy even if you're willing to pay for it. I thought it might help draw some attention to the issue.
It's late and I'm tired. I'm dreaming right?
You better do it ...im my case i made it with no luck ...they told me that it was my system ...BUT they couldnt explian why with the fast track card i didnt get this stupid error ...they controlled remotely my pc and spent hours troubleshooting with out finding anything.. ..
It would be great that you get a support ticket a see what happen ...maybe the 003 driver get fixed ..conclusion that a few of us beleive with the time ...that the problem its the driver ..
__________________
Mac M1 Studio Ultra - Sequoia Beta OS
Avid Carbon Interface
Protools Ultimate
  #5  
Old 01-08-2013, 09:30 AM
bcwiz's Avatar
bcwiz bcwiz is offline
Member
 
Join Date: Jul 2007
Location: vancouver
Posts: 528
Default Re: Avid support for digi 003

So Avid ASC one (1) phone call for $80, what a joke. I called Dorrough about some meters that are long out of warranty, and actually spoke to a real person twice and had various email discussions all very helpful and problem solved. cost $0

just sayin'

guess it's time to shop for a new interface...
__________________
Brian Campbell
"Air mixes better than any console" Bill Porter
"Humility is mighty important in this business of listening" Bob Olhsson
  #6  
Old 01-08-2013, 10:17 AM
jeam25's Avatar
jeam25 jeam25 is offline
Moderator
 
Join Date: Apr 2002
Location: Puerto Rico
Posts: 3,064
Default Re: Avid support for digi 003

Cant be !!

Mine Cost only $40.00
__________________
Mac M1 Studio Ultra - Sequoia Beta OS
Avid Carbon Interface
Protools Ultimate
  #7  
Old 01-08-2013, 10:51 PM
bcwiz's Avatar
bcwiz bcwiz is offline
Member
 
Join Date: Jul 2007
Location: vancouver
Posts: 528
Default Re: Avid support for digi 003

Quote:
Originally Posted by feliponk View Post
Digi 003 is still supported on PT 10.
So is there any way to find out if Avid is fixing or will fix the 003 drivers?
I have seen the quick punch glitch/noise problem on 5 different systems and looking through the forums it appears to be a wide spread problem. Being able to punch in and out without glitches is basic stuff. I would like to get a little more mileage from my 003s (two) but this is getting beyond ridiculous.
__________________
Brian Campbell
"Air mixes better than any console" Bill Porter
"Humility is mighty important in this business of listening" Bob Olhsson
  #8  
Old 01-09-2013, 08:43 AM
albee1952's Avatar
albee1952 albee1952 is offline
Member
 
Join Date: May 2004
Location: Norwich, CT
Posts: 39,537
Default Re: Avid support for digi 003

Quote:
Originally Posted by bcwiz View Post
So is there any way to find out if Avid is fixing or will fix the 003 drivers?
I have seen the quick punch glitch/noise problem on 5 different systems and looking through the forums it appears to be a wide spread problem. Being able to punch in and out without glitches is basic stuff. I would like to get a little more mileage from my 003s (two) but this is getting beyond ridiculous.
FWIW, when I punch in/out with the keyboard(F12), I get no glitch with my 003 When I use the foot pedal, I usually get the glitch(and drag the edge of the clip to fix it).
__________________
HP Z4 workstation, Mbox Studio
https://www.facebook.com/search/top/...0sound%20works


The better I drink, the more I mix

BTW, my name is Dave, but most people call me.........................Dave
  #9  
Old 01-09-2013, 10:24 AM
bcwiz's Avatar
bcwiz bcwiz is offline
Member
 
Join Date: Jul 2007
Location: vancouver
Posts: 528
Default Re: Avid support for digi 003

Quote:
Originally Posted by albee1952 View Post
FWIW, when I punch in/out with the keyboard(F12), I get no glitch with my 003 When I use the foot pedal, I usually get the glitch(and drag the edge of the clip to fix it).
My rig does not record the glitch, it's monitoring only on punch in/out but as 'Raw-Tracks' said; "This is not a small issue. I do hundreds, if not thousands, of punches throughout the course of producing an album and neither I, nor my clients, appreciate hearing this glitch!! Get it together please."

I'm thinking to just dump the 003s. I wish Avid had a replacement . Maybe at NAMM 2013? Otherwise it's UAD or RME or... (or maybe just fix the effing drivers!)
__________________
Brian Campbell
"Air mixes better than any console" Bill Porter
"Humility is mighty important in this business of listening" Bob Olhsson
  #10  
Old 01-09-2013, 11:40 AM
jeam25's Avatar
jeam25 jeam25 is offline
Moderator
 
Join Date: Apr 2002
Location: Puerto Rico
Posts: 3,064
Default Re: Avid support for digi 003

I simply ...really dont understand what is the rocket science of updating
The 003 series drivers... They said above that the 003 still under support ..
Hummhumm
__________________
Mac M1 Studio Ultra - Sequoia Beta OS
Avid Carbon Interface
Protools Ultimate
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Dear Avid customer support! Would you please answer my both avid support cases Ale Pro Tools HDX & HD Native Systems (Mac) 0 11-24-2011 02:56 PM
Question to Digi Support or Avid dev's bobbybland Virtual Instruments 0 08-21-2011 09:17 PM
C24 - Soft Keys / LLM Button - Digi (err...Avid) Support?? Mixmaster Nate ICON & C|24 2 01-13-2011 02:33 PM
Support Update: Avid Support Codes - Effective July 31, 2010 Avid General 0 07-31-2010 12:55 PM
ATTN: Digi Tech Support - Avid Compatibility Lord Humungous 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 0 11-15-2001 10:07 AM


All times are GMT -7. The time now is 09:51 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com