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  #1  
Old 12-16-2010, 08:51 AM
alexglvr alexglvr is offline
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Thumbs up Avid distribution is terrible !

Hello,

I wanted to share with you my disapointment regarding the AVID distribution.

Most everywhere in France, the AVID / DIGI products are out of stock and nobody can give any informations about delivery delays....

I need a DIGI 003 Factory to work. I ordered it 3 weeks ago in a well known Frensh MusicShop.

Since then, I called them several time in order to have informations on a delivery date...Each time they ask their AVID distributor who confirms that their order has been validated, but can not give any delivery date...

Amazing but true...

The shop even ask me if I wanted to cancel my order, as they don't even know if they will be able to deliver my DIGI 003 Factory one Day....

unbelievable !!!!

Alex
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  #2  
Old 12-16-2010, 10:06 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Avid distribution is terrible !

I'm looking into this now - stay tuned...
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  #3  
Old 12-16-2010, 11:14 AM
DJ Hellfire DJ Hellfire is offline
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Default Re: Avid distribution is terrible !

Just cancel the order and buy one off eBay Brand new. It'll probably be cheaper too! You can get a 003 Rack Plus (8 preamp model) Factory for just under $900 Brand New. The 003 Factory control surface is going as low as $1700. I won't provide links but there are several of them on there, all Brand New from authorized dealers. You probably would just have to work out international shipping with the seller if they don't offer it!
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  #4  
Old 12-16-2010, 11:09 PM
Serjluc Serjluc is offline
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Default Re: Avid distribution is terrible !

Quote:
Originally Posted by alexglvr View Post
Hello,

I wanted to share with you my disapointment regarding the AVID distribution.

Most everywhere in France, the AVID / DIGI products are out of stock and nobody can give any informations about delivery delays....

I need a DIGI 003 Factory to work. I ordered it 3 weeks ago in a well known Frensh MusicShop.

Since then, I called them several time in order to have informations on a delivery date...Each time they ask their AVID distributor who confirms that their order has been validated, but can not give any delivery date...

Amazing but true...

The shop even ask me if I wanted to cancel my order, as they don't even know if they will be able to deliver my DIGI 003 Factory one Day....

unbelievable !!!!

Alex
Hello sorry for your trouble but ...
We need to have that French music store name in order for us to follow up and check the avaialbility.
Without a name we can't check it out
Thanks
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  #5  
Old 12-17-2010, 01:01 AM
alexglvr alexglvr is offline
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Default Re: Avid distribution is terrible !

Thank you for your help !

Quote:
Just cancel the order and buy one off eBay Brand new. It'll probably be cheaper too! .... The 003 Factory control surface is going as low as $1700
1700$ + French Taxes + Custom Fees + shipping cost... Globally it is the same price...

Quote:
Hello sorry for your trouble but ...
We need to have that French music store name in order for us to follow up and check the avaialbility.
Without a name we can't check it out
Thanks
The store name is STAR's MUSIC Paris (http://www.stars-music.fr/)...

But this is not the only shop to have this kind of problem...

I firstly wanted to order my DIGI 003 factory in the music shop I am used to (in Toulouse), but they told me it was very complicated to have this type of product, and their price would me much higher than the one on the internet...
(Globally they pay the prduct the same price we can find it online...)
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  #6  
Old 12-20-2010, 12:36 AM
alexglvr alexglvr is offline
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Default Re: Avid distribution is terrible !

Quote:
I'm looking into this now - stay tuned...
Any News?
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  #7  
Old 12-20-2010, 11:40 AM
DJ Hellfire DJ Hellfire is offline
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Default Re: Avid distribution is terrible !

Quote:
Originally Posted by alexglvr View Post
Thank you for your help !



1700$ + French Taxes + Custom Fees + shipping cost... Globally it is the same price...
True, but the point is at least you will actually get your item.
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  #8  
Old 12-21-2010, 09:51 AM
alexglvr alexglvr is offline
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Default Re: Avid distribution is terrible !

I managed to have AVID France on the Phone...

No sales representative was present .. I have to call back tomorrow to have more informations...
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  #9  
Old 12-21-2010, 12:58 PM
Dorian Green Dorian Green is offline
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Default Re: Avid distribution is terrible !

Hey

I'm sorry I'm French too and it may seem ridiculous but I'm gonna still writing in English cause it wouldn't be fair to the followers who don't speak french.

Why didn't you get it from those very famous online store which are: Thomann and DV247?Their prices are very fair.
Their delivery service is really fast (Ordered Mbox2 Mini+PT9 Crossgrade...got it 3 days after at home! Twas one week ago!)

Bonne chance à toi...Amuse toi bien avec tes nouveaux jouets...C'est Noel avant l'heure!
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  #10  
Old 12-22-2010, 03:06 AM
alexglvr alexglvr is offline
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Default Re: Avid distribution is terrible !

That is what I will certainly do...
dv247 is out of stock, and thomann was the same when I put my order...

But it is Sad that these products are not well distributed...
And furthermore near Christmas...
According to me, it is a big Marketing mistake...

Avid is certainly losing a lot of clients because of that...

The Studio I am working with is using Protools HD. That's why I still want a DIGI 003.. But believe me that if it was not the case, I would have go for another solution... Even if I have been working with protools for years...

Calling tones of shop to try to get a product can make you mad...

And nobody seems to care about it... (Why would they...)

I managed to have AVID France by phone this morning:
"All our sales representatives are on holidays, please call back on the 3rd January.."
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