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Old 11-19-2015, 04:51 PM
ronstephens ronstephens is offline
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Default 12.3 and HD Native card
I just bought and installed a 12.3 upgrade (from 11HD), but my HD Native PCI & OMNI are not recognized in the Hardware setup window. The Mac sees the Native card in Sound prefs, but Pro Tools acts like it's not there. Help?
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Old 11-19-2015, 04:58 PM
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Default Re: 12.3 and HD Native card
Make sure OSX sound prefs are set to something like internal speakers, then startup Pro Tools, as soon as the PT splash screen comes up, press the "n" key on your keyboard and hold it down. Keep holding until it comes up with playback engine settings, and choose HD Native. Have a nice cup of tea.
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Old 11-19-2015, 04:59 PM
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Default Re: 12.3 and HD Native card
Did you install the HD drivers that come with the 12.3 installer?
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Old 11-19-2015, 05:04 PM
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Drew Mazurek Drew Mazurek is offline
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Default Re: 12.3 and HD Native card
Quote:
Originally Posted by ronstephens View Post
I just bought and installed a 12.3 upgrade (from 11HD), but my HD Native PCI & OMNI are not recognized in the Hardware setup window. The Mac sees the Native card in Sound prefs, but Pro Tools acts like it's not there. Help?
In addition to the HD Driver, you're sure you bought an HD upgrade right?
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Old 11-19-2015, 05:44 PM
ronstephens ronstephens is offline
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Default Re: 12.3 and HD Native card
Quote:
Originally Posted by Drew Mazurek View Post
In addition to the HD Driver, you're sure you bought an HD upgrade right?
No - I did not buy an HD upgrade. But the compatibility docs say PT12 will work with an HD Native card.
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Old 11-19-2015, 05:44 PM
ronstephens ronstephens is offline
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Default Re: 12.3 and HD Native card
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Originally Posted by Meads View Post
Did you install the HD drivers that come with the 12.3 installer?
Yes.
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Old 11-19-2015, 05:45 PM
ronstephens ronstephens is offline
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Default Re: 12.3 and HD Native card
Quote:
Originally Posted by Buccanears View Post
Make sure OSX sound prefs are set to something like internal speakers, then startup Pro Tools, as soon as the PT splash screen comes up, press the "n" key on your keyboard and hold it down. Keep holding until it comes up with playback engine settings, and choose HD Native. Have a nice cup of tea.
Nope. No change.

FWIW: Digitest sees the HD card and OMNI. Only Pro Tools doesn't.
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Old 11-19-2015, 05:49 PM
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Default Re: 12.3 and HD Native card
HD Hardware requires Pro Tools HD software (license) to function within Pro Tools.
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Old 11-19-2015, 06:31 PM
Barry Johns Barry Johns is offline
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Default Re: 12.3 and HD Native card
HD hardware always "requires" HD software if you are using ProTools as your DAW. "Always"!
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Old 11-19-2015, 06:40 PM
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Default Re: 12.3 and HD Native card
Does Avid sell a vanilla upgrade for an HD license?
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