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  #1  
Old 04-26-2022, 06:34 PM
Dizzi45Z Dizzi45Z is offline
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Location: UT, United States
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Default Crash moving tracks to new Routing Folder in PT 2022.4 [FIXED 2022.5]

So far I am thrilled with many of the bug fixes in 2022.4, but here is the first new bug I've discovered in 2022.4 which is quite annoying. See if the rest of you have the same issue.
1. Select Tracks you would like to put into a New Routing Folder.

2. Shift-Option-Command-N(Mac) to open dialogue for Move To New Folder.

3. Choose a Routing Folder (doesn't matter if you route or not). Name the Folder and press return.

4. Pro Tools Crashes.

As my profile says, I'm on 11.6 on a Mac Pro 2019. Pro Tools 2022.4.

__________________
recording.guru : FREE Pro Tools Tips and 19 Video Basic Training Course
Pro Tools HDX 2023.9
Mac Pro 7,1 3.2 GHz 16-Core Xeon W
160 GB RAM
macOS 11.7.4
Noisebox Studios -Utah Recording Studio

Last edited by jeffro; 05-12-2022 at 12:08 PM. Reason: Case 04423379
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  #2  
Old 04-26-2022, 06:57 PM
Skwaidu Skwaidu is offline
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Join Date: Oct 2000
Location: Helsinki, Finland
Posts: 319
Default Re: Pro Tools 2022.4 Crash Move To New Folder (Routing Folder)

Quote:
Originally Posted by Dizzi45Z View Post
So far I am thrilled with many of the bug fixes in 2022.4, but here is the first new bug I've discovered in 2022.4 which is quite annoying. See if the rest of you have the same issue.

1. Select Tracks you would like to put into a New Routing Folder.

2. Shift-Option-Command (Mac) to open dialogue for Move To New Folder.

3. Choose a Routing Folder (doesn't matter if you route or not). Name the Folder and press return.

4. Pro Tools Crashes.

As my profile says, I'm on 11.6 on a Mac Pro 2019. Pro Tools 2022.4.
Not happening here, on Windows 11.
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Windows 11 22H2, Intel i9-14900K, MSI PRO Z690-A D4, 64 GB DDR4 4000MHz/CL18, Corsair HX1000, 1TB M.2 PCIe 4.0, 5TB M.2 PCIe 3.0, 2TB QVO, 2x6TB WD Black, Noctua NH-D15, Fractal Design Define R6 + RTX4070 - PT Ultimate 2023.9

Used to be/ Spare/ DAPS: Mac Pro 4,1 upgraded to 5,1 3,46Ghz 12 Core, 96GB RAM, OS SSD and Sata3 Audio SSD, macOS Mojave, PT Ultimate 2021.10, DAPS 3.7.1

HDX2, MTRX Studio & DAD MOM, HD I/O 16x16, Apogee AD/DA 16X/X-HD and ICON D-Command ES.
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  #3  
Old 04-26-2022, 07:22 PM
basehead617 basehead617 is offline
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Join Date: Jan 2017
Location: California
Posts: 294
Default Re: Pro Tools 2022.4 Crash Move To New Folder (Routing Folder)

Quote:
Originally Posted by Dizzi45Z View Post
So far I am thrilled with many of the bug fixes in 2022.4, but here is the first new bug I've discovered in 2022.4 which is quite annoying. See if the rest of you have the same issue.

1. Select Tracks you would like to put into a New Routing Folder.

2. Shift-Option-Command (Mac) to open dialogue for Move To New Folder.

3. Choose a Routing Folder (doesn't matter if you route or not). Name the Folder and press return.

4. Pro Tools Crashes.

As my profile says, I'm on 11.6 on a Mac Pro 2019. Pro Tools 2022.4.

Works fine here on the following:

Mac Pro 7,1
macOS 12.3.1
Pro Tools 2022.4
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  #4  
Old 04-26-2022, 09:34 PM
Dizzi45Z Dizzi45Z is offline
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Default Re: Pro Tools 2022.4 Crash Move To New Folder (Routing Folder)

Crazy that it is working for you two. It crashes every singe time for me and I've tried it in multiple sessions. Just to double check, I'm talking about a Routing Folder not a Basic Folder. Basic Folders are working fine for me.
__________________
recording.guru : FREE Pro Tools Tips and 19 Video Basic Training Course
Pro Tools HDX 2023.9
Mac Pro 7,1 3.2 GHz 16-Core Xeon W
160 GB RAM
macOS 11.7.4
Noisebox Studios -Utah Recording Studio
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  #5  
Old 04-26-2022, 10:08 PM
basehead617 basehead617 is offline
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Default Re: Pro Tools 2022.4 Crash Move To New Folder (Routing Folder)

Quote:
Originally Posted by Dizzi45Z View Post
Crazy that it is working for you two. It crashes every singe time for me and I've tried it in multiple sessions. Just to double check, I'm talking about a Routing Folder not a Basic Folder. Basic Folders are working fine for me.
Yep, Routing Folder.

I assume you've tried this in an isolated case, e.g. making a new blank session (not from a template), creating a few audio tracks, selecting them, make new folder, routing..

That's what I did.
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  #6  
Old 04-26-2022, 10:25 PM
Reml@P Reml@P is offline
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Location: Adelaide, Australia
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Default Re: Pro Tools 2022.4 Crash Move To New Folder (Routing Folder)

Quote:
Originally Posted by Dizzi45Z View Post
Crazy that it is working for you two. It crashes every singe time for me and I've tried it in multiple sessions
Works fine for me too on the new 2022.4 "Pro Tools Studio" build.
System specs as follows

macOS 10.15.7
Late 2020 iMac 27"
Intel i9 10 core
128GB RAM
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  #7  
Old 04-26-2022, 10:40 PM
Dizzi45Z Dizzi45Z is offline
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Default Re: Pro Tools 2022.4 Crash Move To New Folder (Routing Folder)

Quote:
Originally Posted by basehead617 View Post
Yep, Routing Folder.

I assume you've tried this in an isolated case, e.g. making a new blank session (not from a template), creating a few audio tracks, selecting them, make new folder, routing..

That's what I did.
You are right. In a new session, it isn't crashing. Huh. I'll keep searching to see if I can see why all of my previous sessions are crashing with doing this.
__________________
recording.guru : FREE Pro Tools Tips and 19 Video Basic Training Course
Pro Tools HDX 2023.9
Mac Pro 7,1 3.2 GHz 16-Core Xeon W
160 GB RAM
macOS 11.7.4
Noisebox Studios -Utah Recording Studio
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  #8  
Old 04-27-2022, 04:39 PM
ReverbHead ReverbHead is offline
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Default Re: Pro Tools 2022.4 Crash Move To New Folder (Routing Folder)

Did you manage to solve this? I’m experiencing the same on 2022.4. Latest Monterey, I9 Macbook pro, 64 gigs of ram. Previous version of Eucon. I see from your signature you have an S3, I do too, could this be Eucon related? I am yet to troubleshoot.

Last edited by jeffro; 05-12-2022 at 12:08 PM. Reason: Case 04423388
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  #9  
Old 04-27-2022, 05:49 PM
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jeffro jeffro is offline
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Default Re: Pro Tools 2022.4 Crash Move To New Folder (Routing Folder)

Can't repro with Pro Tools Ultimate 2022.4 on a 2019 iMac with macOS 10.15.7. Would either of you be able to share a session file? (I can start support cases to get them.)
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  #10  
Old 04-27-2022, 05:56 PM
ReverbHead ReverbHead is offline
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Default Re: Pro Tools 2022.4 Crash Move To New Folder (Routing Folder)

It seems after repeated crashes my IO setup went back to default, and the crashes stopped. It appears to be working now. I believe it had to do with the "Default Output Bus", which is a preference I lost. During the crash my Main Drive went to P instead of R on the workspace as well. Whatever that was seems to be gone for now.

I'm going to keep test driving it with other sessions.

Thanks.
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