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Old 12-18-2020, 02:14 AM
cerisaie's Avatar
cerisaie cerisaie is offline
Join Date: Jul 2000
Location: Ittre Belgium
Posts: 30
Default MTRX Studio Firmware


I just download the new firmware (MTRX Studio Firmware (ZIP) 2.4 MB) fro mmy Avid account and also upgrade my Dadman

But I'm enable to update de Firmware of my interface i get two time this message : Programming error (Programming timed out . Please check the connections and power the unit.) It went to 5333 of 58525 records programmed

Hope it doesn't damage my unit because it was working find until now

Please help me



I'm using the lastest version of PRO tools under mac os Catalina 10.15.7
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Pro Tools 2020.11 HDX Sonnet Thunderbolt 3 Rack enclosure with a Mac Mini 2020 I7 64Gb of ram And Avid Dad Mtrx Studio …

Last edited by cerisaie; 12-18-2020 at 02:25 AM. Reason: Add Screen shot
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Old 12-18-2020, 05:35 AM
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creativecontrol creativecontrol is offline
Join Date: Nov 2007
Location: Madison, WI
Posts: 2,241
Default Re: MTRX Studio Firmware


We've seen those issues previously but thought that most of them had been resolved with the new DADman / firmware combination. Can you try the following please and let me know?

Direct connect your Mac workstation to the MTRX Studio - which would be temporarily using a self-assigned 169 address. Temporarily disable additional network adapters (external or internal) in addition to Wifi. Temporarily disable Dante Virtual Soundcard (click Stop) if that is running.

Attempt to update the firmware again from Settings > Device List > IP > Update firmware.

Jeff Komar
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