PT7 Dual monitor setup Serious issues.

[inkness]

I'm using 2 23" apple monitors (the new ones) and if I strech the edit or mix windows over 2 pages all the regions dissapear and also whilst "streched out" if you import session data (other tracks) it imports the audio and tracks but doesn't display the regions!!!
.. Also, if you select delete unused regions (even on one monitor) you clear them, do it again and another buch of unused region are selacted. This is very worrying and bythe time you've finished doing all that you're still left with loads of regions in the session which dont belong anywhere. C'mon digidesign this is basic stuff.

[DigiTechSupt]

First question - have you tried trashing preferences yet?

Next - when you say you are stretching the Mix or Edit windows over 2 screens are you talking about each window on it's own screen or do you have one window (Edit, for instance) stretch across both screens?

Lastly - what computer model is this? Which video card are you using? What OS version and Pro Tools version (is it just 7.0 or is it 7.1? Have you applied any CS updates)?

[inkness]

Thanks for your resonse. Its when I strech a edit (or mix window over 2 screens) heres the graphics card and computer info.
What about the delete unused regions issue? that happens even when the mix/edit window is only on one screen.


Dual 2.5 Ghz Power G5


Chipset Model: ATY,RV351
Type: Display
Bus: AGP
Slot: SLOT-1
VRAM (Total): 128 MB
Vendor: ATI (0x1002)
Device ID: 0x4150
Revision ID: 0x0000
ROM Revision: 113-A58504-113
Displays:
Cinema HD Display:
Display Type: LCD
Resolution: 1920 x 1200
Depth: 32-bit Color
Core Image: Supported
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported
Cinema HD Display:
Display Type: LCD
Resolution: 1920 x 1200
Depth: 32-bit Color
Core Image: Supported
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported

[whtrabit]

What OS version and Pro Tools version (is it just 7.0 or is it 7.1? Have you applied any CS updates)?

It helps if Digi knows this too.

[inkness]

thanks, its cs 7.3

[inkness]

what about it digidesign? whadaya say?? does anyone get this delete unused regions problem?