Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Thread Tools Search this Thread Display Modes
Old 09-17-2016, 04:58 PM
Jantex Jantex is offline
Join Date: Nov 2011
Location: Slovenia
Posts: 20
Default Renewed my HD support 12 days after expiration - cannot refresh my HD plan licence

Today I renewed my HD support plan 12 days after expiration so I was still in grace period. When I went into my iLok Licence Manager, I couldn't refresh the subscription for Pro Tools HD Plan. After I tried few times, I even "deactivated" my licence which then moved to the tab under "unavailable activations" and now I cannot even bring this expired licence back to my iLok.

How can I obtain now new licence in order to use my renewed support plan and Avid plugins that come with support?

Best regards, Tine
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Renewed my plan, but Pro Tools HD Plan license didn't update [SOLVED] toolz Licensing & Accounts 6 02-14-2018 12:07 AM
Has anyone renewed their Pro Tools 12 Plan? (Pro Tools Update Plan expiration date) jimst57 Licensing & Accounts 56 04-17-2016 12:12 PM
Does upgrading to PT12 (with support plan) prevent licence/asset sale? Righty27 Pro Tools 12 9 07-17-2015 12:44 PM
Renewed Annual Upgrade Plan for Pro Tools Licensing & Accounts 0 12-31-1969 04:00 PM
Renewed Annual Upgrade Plan for Pro Tools Licensing & Accounts 0 12-31-1969 04:00 PM

All times are GMT -7. The time now is 01:47 AM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com