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Old 05-02-2015, 12:10 PM
moonspoon moonspoon is offline
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Default Expiration Info On iLok Wrong

The expiration info on my iloc account is wrong, preventing me from using Pro Tools. I'm paying the subscription service. When I go into my avid account it says I'm good for another month but when I open Pro Tools, iLoc saying my license has expired.

Is there a way to tell iLoc my account is up to today? I've tried refreshing on the iLoc site, I've tried re-installing iLoc on my computer. I am connected to the internet.

Any help would be great. Thank you.

-Anthony
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Old 05-02-2015, 01:16 PM
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TOM@METRO TOM@METRO is offline
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Default Re: Expiration Info On iLoc Wrong

I'll send this up the ladder for you Anthony. Stay tuned.
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Old 05-02-2015, 01:51 PM
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jeffro jeffro is offline
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Question Re: Expiration Info On iLok Wrong

Welcome to the community.

iLok account looks normal... you have a monthly subscription (exp 4/27) and an annual subscription (activated 5/2). Are you still having trouble or perhaps did you swap licenses after posting this thread?
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