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Old 05-02-2015, 12:10 PM
moonspoon moonspoon is offline
Join Date: May 2015
Location: US
Posts: 1
Default Expiration Info On iLok Wrong

The expiration info on my iloc account is wrong, preventing me from using Pro Tools. I'm paying the subscription service. When I go into my avid account it says I'm good for another month but when I open Pro Tools, iLoc saying my license has expired.

Is there a way to tell iLoc my account is up to today? I've tried refreshing on the iLoc site, I've tried re-installing iLoc on my computer. I am connected to the internet.

Any help would be great. Thank you.

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Old 05-02-2015, 01:16 PM
TOM@METRO's Avatar
Join Date: Apr 2006
Location: Los Angeles
Posts: 17,647
Default Re: Expiration Info On iLoc Wrong

I'll send this up the ladder for you Anthony. Stay tuned.
~ tom thomas

Formerly hobotom

Pro Tools Ultimate 2024 HDX Hybrid
HD Omni and 192 I/Os
Windows 10
Intel Hexcore i7
All Samsung Pro SSDs
Ampex MM1200 2" 24 trk tape
Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc.
Plug-ins: Too many to talk about.

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Old 05-02-2015, 01:51 PM
jeffro's Avatar
jeffro jeffro is offline
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Question Re: Expiration Info On iLok Wrong

Welcome to the community.

iLok account looks normal... you have a monthly subscription (exp 4/27) and an annual subscription (activated 5/2). Are you still having trouble or perhaps did you swap licenses after posting this thread?
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