Pro Tools Satellite Link won't work

[budster]

I have 2 HD3 rigs running PT 8.0 CS3. I have used Video Satellite successfully, but now I have a need for PT Satellite Link. I authorized an iLok with it, but my #2 rig (with the authorization)will not go into satellite mode and will only stay in Administrator mode - actually this is true of both systems, so no linking is available.

I think that the software is built into PT 8 and there is not anything to download - I could not find anything on the Avid support. Am I correct?
Any thoughts?
Intel Macs, Quad core 2.66 , 4 gig ram Os X 10.5.8

Thanks,
Buddy

[Bob Brown]

Buddy,

Do you have the proper Pro Tools Satellite Link enablers for your iLok?

Are you sure they are up to date? There was a minor security change that was made back when the feature was originally introduced.

If the Satellite radio button is grayed out, it would mean that the enabler is not working properly.

Check this and then post back.

[budster]

Bob,
I found the Satellite Link installer on the PT8 install disk and installed. My problem is still exactly the same. I don't know how to tell if enabler is on my iLok. The satellite arrow is not available on either system currently.

[djgizmo]

Um check your ilok accont with the ilok connected.

[mixboy bob]

Did you pay for "Satellite"? Or "Video Satellite"?

They are two separate products.

Sorry if what I'm saying is obvious information, just trying to clarify what you actually have.

peace

Rob Burrell
aka mixboy