Bought PT Ultimate reinstatement, can't activate Ultimate

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Bought PT Ultimate reinstatement, can't activate Ultimate

11-29-2019, 08:54 PM

subbasshead subbasshead is offline

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Join Date: Jan 2002

Location: wellington, new zealand

Posts: 164

Bought PT Ultimate reinstatement, can't activate Ultimate

hi
I bought the PT HD > Ultimate Perpetual Reinstatement today (thanks for price drop)
Installed everything and updated iLok app, then activated iLok with new authorisation.

I then tried to open ProTools 2019.10 but it asks to activate and cant see the license on my iLok.

I opened 12.4 HD and it opens ok

In the LINK app if I view License I can see the license for Ultimate
and that it expires 29/11/20
but USE LICENSE button is greyed out so I cant click on it.

What am I supposed to do please?
it is a physical ILOK 2 and I have syncronised it (not Cloud iLok)

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