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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
01-26-2022, 03:06 PM
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Can't Access Account
Hi,
I have just updated my Macbook Pro as I saw Protools now Supports Big Sur. However, when I go to download the compatible version I can't login. It wouldn't let me reset my password saying to check my email address... After getting nowhere, checking spam etc and out of pure frustration I tried to create a new account with the same email, this however worked.... I now don't have access to my Perpetual licence and plugins to download onto my updated mac. 
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