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Old 09-25-2009, 06:35 AM
frantik frantik is offline
Member
 
Join Date: Feb 2009
Location: San Jose, California
Posts: 269
Default CPU usage jumps to 100% when saving if edit window minimized

This is a strange bug that I've had ever since installing PTMP 8.0. It has persisted thru each CS update and continues with 8.0.1

This will happen even with a newly created blank session. If the edit window is minimized, and I attempt to save a session, the CPU usage will jump to near 100% (as displayed using Windows Process Explorer - the PT System Usage window does not display any overloads). The keyboard does not respond to commands in PT, and most menus are greyed out, besides File, Window and Help. In the File menu, only Exit is not disabled.

If I restore the Edit window by clicking on the restore window button on the window's title bar, the CPU load immediately drops back to normal, and normal function of the program resumes. If I close the edit window without restoring it, PT will have to be closed via the task manager. If I display a menu or click on a window title, the CPU usage will drop to normal, but will return to maxed out as soon as I release the widget.

This problem occurs when saving both to the local system drive and an external firewire drive.

I just installed quicktime and trashed my prefs.. no changes.

It's not a huge huge deal, i've learned to not minimize the edit window, but this bug really seems like it ought to be sorted out. I can't believe i'm the only one who has had this problem.

WinXP SP3, IE7 (occurred with IE6 as well). only RTAS plug ins i have are the included ones from digi design and some demo Massey plug ins. I also have the fxexpansion VST wrapper and a few free vsts wrapped.. but like i said, this occurs on a totally blank, newly created session.

Here is a screen shot: http://img23.imageshack.us/img23/5615/ptoverload.jpg


< Processor >
Model: Intel(R) Xeon(TM) CPU 3.00GHz
Speed: 3GHz
Cores per Processor: 1 Unit(s)
Threads per Core: 2 Unit(s)
Integrated Data Cache: 2x 16kB, Synchronous, Write-Thru, 8-way, 64
byte line size, 2 lines per sector
L2 On-board Cache: 2x 2MB, ECC, Synchronous, ATC, 8-way, 64 byte
line size, 2 lines per sector

< Computer >
Mainboard: Dell 0XC838
BIOS: Dell A06 09/12/2005
Bus(es): X-Bus PCI PCIe IMB USB FireWire/1394 i2c/
SMBus
Multi-Processor (MP) Support: No
Multi-Processor Advanced PIC (:Yes
Total Memory: 2GB ECC DIMM Registered DDR2

< Chipset >
Model: Dell Precision 470
Front Side Bus Speed: 4x 200MHz (800MHz)
Total Memory: 2GB ECC DIMM Registered DDR2
Memory Bus Speed: 2x 200MHz (400MHz)

< Memory Module(s) >
Memory Module: Infineon (Siemens) 72T64000HR5A 512MB ECC
DIMM Registered DDR2 PC2-3200R DDR2-400 (3-3-
3-8 2-11-3-2)
Memory Module: Micron 18HTF6472DY-40EB2 512MB ECC DIMM
Registered DDR2 PC2-3200R DDR2-400 (3-3-3-8 2-
11-3-2)
Memory Module: Infineon (Siemens) 72T64000HR5A 512MB ECC
DIMM Registered DDR2 PC2-3200R DDR2-400 (3-3-
3-8 2-11-3-2)
Memory Module: Micron 18HTF6472DY-40EB2 512MB ECC DIMM
Registered DDR2 PC2-3200R DDR2-400 (3-3-3-8 2-
11-3-2)

< Video System >
Video Adapter: NVIDIA Quadro PCI-E Series (PS2.0, VS2.0
252MHz, 64MB DDR 2x405MHz, PCIe 1.00 x16)

< Storage Devices >
ST3300831A (300GB, ATA100, 3.5:279GB (D:)
ST380013AS (80GB, SATA150, 3.5:75GB (C:)
ST3160023A (160GB, FireWire/13:149GB (H:)
PIONEER DVD-RW DVR-110D (ATA6:N/A (F:)
ZYRADYP NGPYR85AN0 (SCSI, BD-R:N/A (G:)
Disk: N/A (I:)

< Logical Storage Devices >
300 GB (D:): 279GB (FAT32) @ ST3300831A (300GB, ATA100,
3.5", 8MB Cache)
Hard Disk (C:): 74GB (NTFS) @ ST380013AS (80GB, SATA150, 3.5",
NCQ, 8MB Cache)
Optical Drive (F:): N/A @ PIONEER DVD-RW DVR-110D (ATA66, DVD+-
RW, CD-RW, 64kB Cache)
Optical Drive (G:): N/A @ ZYRADYP NGPYR85AN0 (SCSI, BD-R, HD-DVD-
R, DVD+-R-DL, CD-R)
Optical Drive (I:): N/A @ Disk
Projects (H:): 149GB (HFSJ) @ ST3160023A (160GB, FireWire/
1394, 3.5", NCQ)

< Peripherals >
LPC Hub Controller 1: Intel 82801EB/ER (ICH5/ICH5R) LPC Interface
Bridge
LPC Legacy Controller 1: SMSC EMC2700LPC
Audio Device: Dell SoundMAX Integrated Digital Audio
Audio Codec: Analog Devices 0074h
Audio Device: VIA M Audio Delta-44
Serial Port(s): 2
Parallel Port(s): 1
Disk Controller: Dell Precision 470
Disk Controller: Dell Precision 470
USB Controller 1: Dell Precision 470
USB Controller 2: Dell Precision 470
USB Controller 3: Dell Precision 470
USB Controller 4: Dell Precision 470
USB Controller 5: Dell Precision 470
FireWire/1394 Controller 1: 3812 TSB82AA2 IEEE-1394b Link Layer
Controller
SMBus/i2c Controller 1: Intel 801xx/63xx SMBus


< Network Services >
Network Adapter: Intel(R) PRO/1000 MTW Network Connection -
Packet Scheduler Miniport (Ethernet, 10Mbps)
Network Adapter: ADMtek ADM8511 USB To Fast Ethernet Converter
- Packet Scheduler Miniport

< Power Management >
Mains (AC) Line Status: On-Line

< Operating System >
Windows System: Microsoft Windows XP Professional 5.01.2600
(Service Pack 3)
Platform Compliance: x86


if it helps the engineers find the problem, here's a snapshot of the thread stack. It's the Protools M-Powered.exe thread which has got the problem

Quote:
ntkrnlpa.exe!KiUnexpectedInterrupt+0x8d
ntkrnlpa.exe!PsDereferencePrimaryToken+0x362
ntkrnlpa.exe!KiDeliverApc+0xb3
hal.dll+0x2c35
USER32.dll!PeekMessageW+0x3d
DFW.dll!DFW_ViewMemento::DFW_ViewMemento+0xcd222
ProTools.dll!Cmn_TypedException<FF_Document::FailQ uietlyException>::Cmn_TypedException<FF_Document:: FailQuietlyException>+0x1019b60
ProTools.dll!Cmn_TypedException<FF_Document::FailQ uietlyException>::Cmn_TypedException<FF_Document:: FailQuietlyException>+0x5a120e
ProTools.dll!Cmn_TypedException<FF_Document::FailQ uietlyException>::Cmn_TypedException<FF_Document:: FailQuietlyException>+0x353e78
ProTools.dll!Cmn_TypedException<FF_Document::FailQ uietlyException>::Cmn_TypedException<FF_Document:: FailQuietlyException>+0x3569c4
DFW.dll!DFW_ViewMemento::DFW_ViewMemento+0x13b3c9
ProTools.dll!Cmn_TypedException<FF_Document::FailQ uietlyException>::Cmn_TypedException<FF_Document:: FailQuietlyException>+0x3080bf
DFW.dll!DFW_ViewMemento::DFW_ViewMemento+0x129d9d
ProTools.dll!Cmn_TypedException<FF_Document::FailQ uietlyException>::Cmn_TypedException<FF_Document:: FailQuietlyException>+0x2f4efc
DFW.dll!DFW_ViewMemento::DFW_ViewMemento+0x118f30
DFW.dll!DFW_ViewMemento::DFW_ViewMemento+0xf8ef1
DFW.dll!DFW_ViewMemento::DFW_ViewMemento+0xe0f04
USER32.dll!GetDC+0x6d
USER32.dll!GetDC+0x14f
USER32.dll!GetWindowLongW+0x127
USER32.dll!DispatchMessageW+0xf
DFW.dll!DFW_ViewMemento::DFW_ViewMemento+0xd18a8
DFW.dll!DFW_ViewMemento::DFW_ViewMemento+0xf55b4
ProTools M-Powered.exe!Cmn_DocumentTooOldException::operator= +0x6864
ProTools M-Powered.exe!Cmn_DocumentTooOldException::operator= +0x6a4d
ProTools M-Powered.exe!Cmn_DocumentTooOldException::operator= +0x2865
ProTools M-Powered.exe+0x4385d7
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