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  #1  
Old 04-22-2021, 11:17 AM
revivethevivid revivethevivid is offline
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Default Venue Profile Running Sluggish

Hey guys,

I got a venue profile thats been running a laggy UI even after fresh restart for a couple weeks now, actively troubleshooting it and looking for some ideas.

Hard drive was replaced with SSD, along with new RAM, a fresh OS install, and with latest Venue version barely 2 years ago. Running the waves 9 version plugin package and some of the stock plugins that came with the console. It had been working fine, but recently its behaving more erratic with the primary symptom being laggy/jittery/sluggish with user input to user interface.

Its an install, so doesn't get moved, or banged around at all. It runs only off one showfile, with only a handful of snapshots, so shouldn't be a storage issue.

So far have tried multiple restarts, DSP digitest came back clean. Any ideas what could be causing the issue? Maybe a ram issue?

Thanks for help!

Nick
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  #2  
Old 04-22-2021, 02:58 PM
albee1952 albee1952 is online now
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Default Re: Venue Profile Running Sluggish

Check the voltage on the AC line feeding the PSU. Low voltage plays havoc with digital stuff(I would run it off a UPS as well)
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  #3  
Old 04-23-2021, 07:16 AM
emluper emluper is offline
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Default Re: Venue Profile Running Sluggish

I would also check the BIOS battery. That's been known to mess with folks on these systems that have been around a while.
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  #4  
Old 04-23-2021, 04:27 PM
albee1952 albee1952 is online now
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Default Re: Venue Profile Running Sluggish

Quote:
Originally Posted by emluper View Post
I would also check the BIOS battery. That's been known to mess with folks on these systems that have been around a while.
I would think this would throw some kind of error or message on boot, but still well worth changing
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BTW, my name is Dave, but most people call me.........................Dave
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  #5  
Old 04-29-2021, 10:48 AM
revivethevivid revivethevivid is offline
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Default Re: Venue Profile Running Sluggish

Looks like it is PSU related. Though not the voltage going in, but the PSU itself. The 3.3V PSU B on the Profile is showing a min of .05V, and a max of 3.29V...which would indicate its failing. PSU A looks solid though. Anyone know where I can source/buy replacement PSU's for the Profile?
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