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Old 11-08-2022, 11:49 PM
Tentimes Tentimes is offline
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Join Date: Mar 2020
Location: Australia
Posts: 1
Default Inconsistent Audio Output on new install

Hi All,

I'm trying to run ProTools Intro 10.0 on a (general use) Windows 10 Laptop, on a yacht. Aside from cans, the only thing I have to monitor through is the boat stereo. It's far from ideal, but the current project requires almost no finesse at all. (If you don't mind the BG noises, the acoustics are a delight to work with).

Problem I'm having is a lack of audio output during playback. My initial thought was a problem with ASIO4ALL v2, so I screwed around with that for a while and also followed as much of the troubleshooting advice as I could with a general use laptop. However, earlier today, a clip became unlinked and during the process of re-linking, I was able to hear the clip just fine.

Sandra as follows:
SiSoftware Sandra

ID
Host Name : Steve-Laptop
Workgroup : WORKGROUP

Computer
Model : Lenovo 20JAA00EAU ThinkPad S5 2nd Gen
Serial Number : MP18****
Chassis : Lenovo Notebook
Mainboard : Lenovo 20JAA00EAU
Serial Number : C1KS7******
BIOS : Lenovo R0MET53W (1.30) 04/26/2022
Intel Management Engine (ME) : 11.8.83.3874
TPM - Trusted Platform Module : Intel 2.0 2016 (24PCR 64Ses 7Obj 16Ctr)

System Memory
Total Memory : 16GB SO-DIMM DDR4

Processors
Processor : Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (4C 8T 3.61GHz, 3.3GHz/3.5GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC BGA1440

Chipset
Memory Controller : Lenovo Core7H (Kabylake-H QC) Mobile Host Bridge/DRAM Registers 100MHz, 16GB SO-DIMM DDR4 2.4GHz 64-bit, Integrated Graphics

Memory Module(s)
Memory Module : SK Hynix HMA82GS6AFR8N-UH 16GB SO-DIMM DDR4 2Rx8 PC4-19200SO DDR4-2618 (17-17-17-40 4-57-19-6)

Video System
Monitor/Panel : Lenovo Wide viewing angle & High density FlexView Display 1920x1080 (1920x1080, LP156WF6-SPK4, 15.3")
Video Adapter : Intel(R) HD Graphics 630 (192S 24C SM5.2 1.1GHz, 768kB L2, 2GB DDR4 2.4GHz 64-bit, Integrated Graphics)

Graphics Processor
CUDA : NVIDIA GeForce GTX 1050 Ti (768S 6C SM6.1 1.62GHz, 1MB L2, 2GB 7GHz 128-bit)
OpenCL : NVIDIA GeForce GTX 1050 Ti (768S 6C SM3.0 1.62GHz, 2GB)
OpenCL : Intel(R) HD Graphics 630 (192S 24C SM3.0 1.1GHz, 512kB L2, 6.4GB DDR4 2.4GHz 64-bit, Integrated Graphics)
D3D 11 : NVIDIA GeForce GTX 1050 Ti (2GB)
OpenGL : NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 (2GB)

Storage Devices
Disk : SAMSUNG MZVLW256HEHP-000L7 (256GB, PCIe3x4/NVMe, M.2, SSD, SED)
Disk : WDC WD10JPVX-08JC3T6 (1TB, SATA600, 5400rpm, 8MB Cache)

Logical Storage Devices
Windows (C:) : 237GB (NTFS, 4kB) @ SAMSUNG MZVLW256HEHP-000L7 (256GB, PCIe3x4/NVMe, M.2, SSD, SED)
Hard Disk : 1000MB (NTFS, 4kB) @ SAMSUNG MZVLW256HEHP-000L7 (256GB, PCIe3x4/NVMe, M.2, SSD, SED)
Data (D:) : 931GB (NTFS, 4kB) @ WDC WD10JPVX-08JC3T6 (1TB, SATA600, 5400rpm, 8MB Cache)
SYSTEM : 256MB (FAT32, 4kB) @ SAMSUNG MZVLW256HEHP-000L7 (256GB, PCIe3x4/NVMe, M.2, SSD, SED)

Storage System
Storage Pool : Primordial (1.14TB)

Peripherals
LPC Hub Controller : Lenovo ICH100 (Sunrise Point-H) Controller
Audio Device : Lenovo CM238 HD Audio Controller
Audio Codec : Conexant 2008
Serial Port(s) : 1
Disk Controller : Lenovo ICH100 (Sunrise Point-H) SATA Controller [AHCI mode]
Disk Controller : Lenovo ICH100 (Sunrise Point-H) PMC
Disk Controller : Samsung SM963 2.5" NVMe PCIe SSD
Disk Controller : Lenovo SD/MMC Card Reader Controller
USB Controller : Lenovo ICH100 (Sunrise Point-H) USB3 xHCI Controller
SMBus/i2c Controller : Intel ICH SMBus

Printers and Faxes
Printer : Wondershare PDFelement (4000x4000, Colour)
Printer : Soda PDF Desktop 14 Driver (1200x1200, Colour)
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : PDF995 Printer Driver (4000x4000, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Biometrics
Voice : Analog NUI Voice Virtual Sensor (Voice)

Network Services
Network Adapter : Realtek PCIe GbE Family Controller (Ethernet)
Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet)
Wireless Adapter : Realtek 8822BE Wireless LAN 802.11ac PCI-E NIC (Wifi4 (802.11n/HT), AES-CCMP, 150Mbps)

Power Management
Battery : LGC 00HW041 46.97Wh/4.15Ah

Operating System
Windows System : Microsoft Windows 10 Personal 10.0.19044
Platform Compliance : x64

Connection to yacht stereo is Bluetooth.

I know this is a far from ideal situation, but I'd prefer to keep using ProTools, rather than have to learn a new platform.
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