VENUE D-show 2.9.1 Update will not install

[JW3]

Hey guys. My 2 profiles are currently running D-show 2.9.-something (the last update released after 2.9.0). I have version 2.9.1 on my usb drive. When I go to update my consoles, it says 2.9.1 ready to install, but as soon as I try it, it says that I have to install 2.9 first (it thinks I'm not running 2.9, which I am...) I have the same problem with both consoles. Has anyone else had an issue with this? No one has posted about it yet if so...

Thanks in advance...
John

[Sheldon Radford]

Hi,

Not aware of any other reports of this. Perhaps the .zip archive became corrupted in some way? Try downloading and re-extracting the update (deleting the current copy from the USB drive first), and trying the update again. If it still doesn't wok, contact the support folks at venuesupport(at)avid(dot)com.

Sheldon