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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
11-04-2014, 10:23 PM
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Pro Tools SE "Unable to locate Avid Hardware..."
I followed the directions when installing my Pro Tools SE, using the disc the hardware came with. After it said everything was installed and ready, I connected my M-Audio hardware via USB. I keep getting a message saying, "Unable to locate Avid Hardware. Make sure your hardware is connected and turned on. Click "OK" when your hardware is ready."
I've tried to uninstall it and reinstall it. I made sure the M-Audio unit was on. But every time I keep getting the same message. I'm not sure what to do now. I'm assuming that the M-Audio driver isn't recognized, right? Can someone help please? Thanks in advance. Here is my system info Pro Tools version: SE System: MacBook Pro OS X version 10.9.5 
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#2
11-05-2014, 05:51 AM
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Re: Pro Tools SE "Unable to locate Avid Hardware..."
Hi, and welcome to these forums.
You can go here to check if the driver for your hardware has been updated.
__________________
Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5 Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6
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#5
11-06-2014, 01:16 AM
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Re: Pro Tools SE "Unable to locate Avid Hardware..."
My pleasure.
__________________
Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5 Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6
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