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#1
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ilok License Manager & HD11 Upgrade confusion
I cannot activate my HD11 licenses although I went through a weird ilok dialog to surrender my HD10 licenses...
Now I'm totally lost and the ilok license manager (piece of s..t) shows an useless error message (see screenshot). Anybody has a clue what to do now??? http://www.exblend.de/Picilok.png Last edited by ef2000; 06-21-2013 at 05:34 PM. |
#2
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Re: ilok Licenxe Manager & HD11 Upgrade confusion
Quote:
Are you definitely trying to drag and drop the 11 licenses onto the same ilok that has PT10 HD on it? Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
#3
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Re: ilok Licenxe Manager & HD11 Upgrade confusion
Hi,
yes, I only have one ilok. Now the HD10 license moved to the "unavailable" folder the only option is to "deactivate" (don't know what that means). And the HD11 license cannot be moved to the ilok. I'm lost... |
#4
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Re: ilok Licenxe Manager & HD11 Upgrade confusion
I have the exact same problem. The license manager crashed while movin HD 11 onto my ilok and I get that message now as well.
Can you see HD 10 on your ilok? Is it now greyed out? Can you still run protools? Carl
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PT 2021.10 HDX 16x24 -Mac Pro 12 Cores 48 GB RAM OS 10.13.6 - API 16 channel - AMS Neve 16 channel, AMS-Neve-SSL -Pres/Processing, Bock Audio, BLUE Bottle, Neumann, Josephson -Mics, Bogner, Kemper- Guitar, Chandler Zener-Curve Bender Outboard/Master. UAudio, Waves, Plugin Alliance etc. |
#5
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Re: ilok Licenxe Manager & HD11 Upgrade confusion
The HD10 licenses moved to the "unavailable" folder...
http://www.exblend.de/Picilok3.png Here, just to show that everything seemed to be ok until I pressed ok... http://www.exblend.de/Picilok2.png I can only run PT10 because I bought a separate PT10 license in 2011 before I bought HD... otherwise I think I would beat this f...k ilok to death... Think I have to get drunk now... |
#6
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Re: ilok License Manager & HD11 Upgrade confusion
Yep exactly the same problem here. Greyed out PT 10 after trying to surrender. Now cant use either 10 or 11. Thanks iLok!! Did submit a ticket. If I get an answer will post here. Also just tried to use the ASC code I received with the PT 11HD purchase and it doesnt work. Great!
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#7
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Re: ilok License Manager & HD11 Upgrade confusion
Same problem here.
I am so sick of being penalized for OTHER people stealing software. Great! |
#8
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Re: ilok Licenxe Manager & HD11 Upgrade confusion
If you only have one ilok connected, try right-clicking and choose sync/repair. See if that changes the behavior and see if you can then surrender. Also, rebooting the system and logging back in may help as well.
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#9
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Re: ilok License Manager & HD11 Upgrade confusion
Same problem here.
Fu**ing ilok manager crashed during the xfer. Now when I drag PT 11 to PT 10 ilok, I get the "licenses that need to be surrendered" are missing. Wrote ilok tech support. Sure I'll hear from them eventually. Such a shame that in 2013 no one can come up with a reliable system for software authorization. I'm so mad.
__________________
Ron Wasserman http://www.ronw.com http://www.imdb.me/ronwasserman http://www.fishertheband.com Mac Pro (Late 2013) 3.5 GHz 6-core Intel Xeon E5 - 32 GB Ram / 1TB Flash Storage - Avid HD I/O - Latest Mac OS - HDX3 - Latest PT Version. |
#10
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Re: ilok Licenxe Manager & HD11 Upgrade confusion
Quote:
I am now completely down.
__________________
Ron Wasserman http://www.ronw.com http://www.imdb.me/ronwasserman http://www.fishertheband.com Mac Pro (Late 2013) 3.5 GHz 6-core Intel Xeon E5 - 32 GB Ram / 1TB Flash Storage - Avid HD I/O - Latest Mac OS - HDX3 - Latest PT Version. |
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