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  #1  
Old 01-08-2010, 11:47 AM
Boxcar Boxcar is offline
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Join Date: Jan 2010
Posts: 4
Default 7.4 will not launch...IE8 not installed

This problem has exactly the same symtoms (I've been through it...couldn't get IE8 out of my PC...finally bought a new one!) as the IE8 situation; click on the icon, hour glass....nothing. The PT's exe appears in the task manager but it does not launch. The problem started after I installed trial versions of Abobe CS4 Premiere & Photoshop. Is there a known conflict between these Adobe products and PT's? I uninstalled both programs, did everything else I could think of but no luck.
I am on a PC, XP, IE6.

Thanks in advance!!

P.S. Is there any wat that IE8 could creep in without being noticed?? How's that for paranoia??
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  #2  
Old 01-08-2010, 11:55 AM
RichrdC RichrdC is offline
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Join Date: Jan 2007
Location: Thousand Oaks, California
Posts: 666
Default Re: 7.4 will not launch...IE8 not installed

Might wanna put a little more info on your system out there.... You have USB hard drives, or firewire?
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  #3  
Old 01-08-2010, 11:59 AM
Boxcar Boxcar is offline
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Join Date: Jan 2010
Posts: 4
Default Re: 7.4 will not launch...IE8 not installed

I'm pretty much illiterate when it comes to the computer end of things....but I have been using PT's for around 7 yrs. It is a Firewire Mbox 2 Pro. What other info should I include? The PC is new basically new...August...so I'm sure I can find specs on my reciept.
Thanks again!
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  #4  
Old 01-09-2010, 12:23 PM
Boxcar Boxcar is offline
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Join Date: Jan 2010
Posts: 4
Default Re: 7.4 will not launch...IE8 not installed

Ok, Here's the info.
I will uninstall IE6 pronto....
Thank you, you guys are the best!!!
SiSoftware Sandra

Computer
Model : Dell Precision WorkStation T3500
Workgroup : WORKGROUP
Host Name : DF86GVH1
User : Mark

Processor
Model : Intel(R) Xeon(R) CPU W3505 @ 2.53GHz
Speed : 2.53GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Integrated Data Cache : 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 4MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 2 threads sharing

Computer
Mainboard : Dell 0K095G
BIOS : Dell A01 03/09/2009
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3GB ECC DIMM DDR3

Chipset
Model : Dell X58 I/O Hub
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)

Chipset
Model : Intel Core CPU Generic Non-Core Registers
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)
Total Memory : 4GB ECC DIMM DDR3
Memory Bus Speed : 2x 532MHz (1GHz)

Memory Module(s)
Memory Module : Hynix (Hyundai) HMT125U7BFR8C-G7 2GB ECC DIMM DDR3 PC3-8500E DDR3-1066 (7-7-7-20 4-27-8-4)
Memory Module : Hynix (Hyundai) HMT125U7BFR8C-G7 2GB ECC DIMM DDR3 PC3-8500E DDR3-1066 (7-7-7-20 4-27-8-4)

Video System
Video Adapter : NVIDIA Quadro NVS 295 (16 SP 252MHz, 256MB DDR3 2x176MHz, PCIe 2.00 x16)

Graphics Processor

Storage Devices
WDC WD1001FALS-75J7B0 (1TB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache) : 932GB (C:)
WDC WD5000AAKS-00TMA0 (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (D:)
TSSTcorp DVD+/-RW TS-H653G (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)
HCXSPC 9UVK1IFGTY7C (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R) : N/A (F:)

Logical Storage Devices
OS (C:) : 931GB (NTFS) @ WDC WD1001FALS-75J7B0 (1TB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache)
DRV4_VOL2 (D:) : 466GB (NTFS) @ WDC WD5000AAKS-00TMA0 (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Optical Drive (E:) : N/A @ TSSTcorp DVD+/-RW TS-H653G (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (F:) : N/A @ HCXSPC 9UVK1IFGTY7C (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R)

Peripherals
LPC Hub Controller 1 : Dell LPC Interface Controller
LPC Legacy Controller 1 : SMSC SCH5504-NS
Audio Device : Dell HD Audio Controller
Audio Codec : Analog Devices 194Ah
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : Dell 6 port SATA AHCI Controller
USB Controller 1 : Dell USB UHCI Controller #4
USB Controller 2 : Dell USB UHCI Controller #5
USB Controller 3 : Dell USB UHCI Controller #6
USB Controller 4 : Dell USB EHCI Controller #2
USB Controller 5 : Dell USB UHCI Controller #1
USB Controller 6 : Dell USB UHCI Controller #2
USB Controller 7 : Dell USB UHCI Controller #3
USB Controller 8 : Dell USB EHCI Controller #1
FireWire/1394 Controller 1 : Dell FW322/323 IEEE1394 OHCI FireWire Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : Microsoft Office Document Image Writer Driver (300x300, Colour)
Printer : HP PSC 1500 series (USB, Colour)

Scanners and Cameras
Camcorder : Logitech Logitech QuickCam S5500 (Camcorder, USB)

Network Services
Network Adapter : Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport (Ethernet, 100Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 3)
Platform Compliance : x86
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  #5  
Old 01-10-2010, 05:49 PM
Boxcar Boxcar is offline
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Join Date: Jan 2010
Posts: 4
Default Re: 7.4 will not launch...IE8 not installed

Anyone? Thanks!
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