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Old 11-09-2015, 11:51 AM
APM APM is offline
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Join Date: Nov 2012
Location: London
Posts: 8
Default GUI Scaling problem on W10

It looks like PT 12.2 & 12.3 are not scaling properly on Windows 10
I am using a resolution of 2560x1440 at 125% scaling and never had a problem with this on PT until now.

Basically, if the option "Disable display scaling on high DPI settings" is checked the GUI will look quite small and hard to look at. The only benefit is that the text will look sharper.
If the option is unchecked it will look as usual until a plugin from AIR Music Technology (only this ones as far I know) is opened the GUI will become unscaled and everything will look small like if the scaling option was disabled when is not.

For now, I think the unique workaround is to go back to an earlier version of PT 12 where this errors aren't there or just not to use the plugins that cause this problem, also changing the resolution of the screen can be an option until Avid decides to fix this.

Unscaled GUI

http://imagizer.imageshack.us/a/img903/6260/S9wJbu.png
http://imagizer.imageshack.us/a/img910/3598/kVb7G0.png

Normal GUI

http://imagizer.imageshack.us/a/img911/3279/fs48G7.png
http://imagizer.imageshack.us/a/img910/4228/DKrTRv.png

Last edited by APM; 11-09-2015 at 12:57 PM.
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  #2  
Old 11-25-2017, 05:11 PM
fulbrightworks fulbrightworks is offline
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Join Date: Nov 2017
Location: Hickory, NC
Posts: 1
Default Re: GUI Scaling problem on W10

I think I've encountered something similar. Running PT 12.8.2 on an HP Spectre
SiSoftware Sandra

ID
Host Name : Fulbright-D
Workgroup : WORKGROUP

Computer
Model : HP Spectre x360 Convertible 15-bl0XX 103C_5335KV HP Spectre
Serial Number : 5CD73*****
Chassis : HP
Mainboard : HP 82C1
Serial Number : PGHLF01*******
BIOS : AMI (OEM) F.10 04/19/2017
TPM - Trusted Platform Module : IFX SLB9665 2.00 (PCR 24)
Intel vPro : 11.06.00.1121
Total Memory : 16GB SO-DIMM DDR4

Processors
Processor : Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz (2C 4T 3.5GHz, 3.3GHz IMC, 2x 256kB L2, 4MB L3)
Socket/Slot : FC BGA1356

Chipset
Memory Controller : HP Core (Kabylake-U) ULV Host Bridge/DRAM Registers 100MHz, 2x 8GB SO-DIMM DDR4 2.13GHz 128-bit, Integrated Graphics

Memory Module(s)
Memory Module : 8ATF1G64HZ-2G3B1 8GB SO-DIMM DDR4 PC4-19200U DDR4-2400
Memory Module : 8ATF1G64HZ-2G3B1 8GB SO-DIMM DDR4 PC4-19200U DDR4-2400

Video System
Monitor/Panel : BOE Generic PnP Monitor (3840x2160, 15.6")
Video Adapter : Intel(R) HD Graphics 620 (24CU 192SP SM5.0 1GHz, 768kB L2, 2GB DDR4 2.13GHz 128-bit, Integrated Graphics)

Graphics Processor
OpenCL : nVidia GeForce 940MX (384SP 3C 1.19GHz, 48kB L2, 2GB)
OpenCL : Intel(R) HD Graphics 620 (192SP 24C 1GHz, 512kB L2, 6.4GB DDR4 2.13GHz 128-bit, Integrated Graphics)
DirectX 11 Device(s) : NVIDIA GeForce 940MX (2GB)
DirectX 11 Device(s) : Intel(R) HD Graphics 620 (192SP 24C 1GHz, 768kB L2, 128MB DDR4 2.13GHz 128-bit, Integrated Graphics)
OpenGL : GeForce 940MX/PCIe/SSE2 (2GB)

Pen and Touch
Touch Digitiser : Integrated
Multi-Touch : Yes
Simultaneous Touches : 10
Pen Digitiser : Integrated

Storage Devices
SAMSUNG MZVLW512HMJP-000H1 (512.1GB, PCIe3x4/NVMe, M.2, SSD, SED) : 477GB (C:) (D:)

Logical Storage Devices
Windows (C:) : 464GB (NTFS, 4kB) @ SAMSUNG MZVLW512HMJP-000H1 (512.1GB, PCIe3x4/NVMe, M.2, SSD, SED)
RECOVERY (D:) : 11GB (NTFS, 4kB) @ SAMSUNG MZVLW512HMJP-000H1 (512.1GB, PCIe3x4/NVMe, M.2, SSD, SED)
Hard Disk : 256MB (FAT32, 4kB) @ SAMSUNG MZVLW512HMJP-000H1 (512.1GB, PCIe3x4/NVMe, M.2, SSD, SED)
Windows RE tools : 980MB (NTFS, 4kB) @ SAMSUNG MZVLW512HMJP-000H1 (512.1GB, PCIe3x4/NVMe, M.2, SSD, SED)

Peripherals
LPC Hub Controller #1 : HP Sunrise Point-LP LPC Controller
Audio Device : HP Sunrise Point-LP HD Audio
Disk Controller : HP Sunrise Point-LP PMC
Disk Controller : Samsung NVMe SSD Controller SM961/PM961
USB Controller #1 : HP Sunrise Point-LP USB 3.0 xHCI Controller
SMBus/i2c Controller #1 : Intel ICH SMBus

Printers and Faxes
Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Printer : HP Delivery Driver V4 (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Sensors
Motion : Intel Gyrometer Sensor (Motion, Gyrometer)
Unknown : Intel Lid Closed Detection Sensor (Unknown, Unknown)
Unknown : Intel Shake Gesture Sensor (Unknown, Unknown)
Unknown : Intel Pan Zoom Gesture Sensor (Unknown, Unknown)
Unknown : ST_MICRO Physical Magnetometer Sensor (Unknown, Unknown)
Orientation : Intel Inclinometer Sensor (Orientation, Inclinometer)
Unknown : Intel Step Detector Sensor (Unknown, Unknown)
Unknown : ST_MICRO Physical Accelerometer Sensor (Unknown, Unknown)
Unknown : Intel Hinge Sensor (Unknown, Unknown)
Unknown : Intel Flick Gesture Sensor (Unknown, Unknown)
Unknown : Intel Device Movement Sensor (Unknown, Unknown)
Unknown : Intel Instant Activity Sensor (Unknown, Unknown)
Unknown : Intel Tap Gesture Sensor (Unknown, Unknown)
Unknown : Intel Uncalib Gyrometer Sensor (Unknown, Unknown)
Orientation : Intel Geomagnetic Orientation Sensor (Orientation, Unknown)
Unknown : Intel Lid Mode Sensor (Unknown, Unknown)
Motion : Intel Accelerometer Sensor (Motion, Accelerometer)
Unknown : Intel Significant Motion Sensor (Unknown, Unknown)
Unknown : ST_MICRO Physical Accelerometer Sensor (Unknown, Unknown)
Unknown : Intel Uncalib Magnetometer Sensor (Unknown, Unknown)
Orientation : Intel Simple Orientation Sensor (Orientation, Unknown)
Orientation : Intel Compass Sensor (Orientation, Compass)
Unknown : Intel Magnetometer Sensor (Unknown, Unknown)
Orientation : Intel Orientation Sensor (Orientation, Unknown)

Network Services
Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet)
Wireless Adapter : Intel(R) Dual Band Wireless-AC 8265 (802.11n (HT), AES-CCMP, 144.4Mbps)

Power Management
Battery #1 : Hewlett-Packard Primary 77.25Wh/5.88Ah

Operating System
Windows System : Microsoft Windows 10 Personal 10.00.16299
Platform Compliance : x64
===============================================

Text in PT has become so small I need a magnifying glass to read it. And the menu bar across the top of the window has all but disappeared. Nearly impossible to access the menus. I tried changing the screen res/scaling which helped only marginally, but the menus are still not clearly visible.
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