AVID S1 Faders

[Digi_User.]

Hello,
Should the faders not flip when the device turns on?
Has anyone else experienced this?

[EddieJones]

No

[Digi_User.]

Hi Eddie,
Is that no the faders should not move when the device turns on, or no you haven’t experienced this?

Never turned an S6 off but almost every Avid or Digi controller I have ever used does this when it turns on.

There was no protective tape across the faders when I opened it and although the device seems to work I am worried it maybe faulty as the faders do not oscillate or cycle in test mode.

I have found two manuals online:
http://connect.euphonix.com/document...S1%20Guide.pdf

and

http://resources.avid.com/SupportFil...uide_v20.1.pdf

The second resource seems newer and does not mention the faders moving in test mode as mentioned in the 2019 version has this feature been removed?

[EddieJones]

No, the faders don't move on power up. They should move in test mode though (if you are in the right test). What's the problem...are they not working with the DAW?

[Digi_User.]

Ah good to know!

There were unexpected minor discrepancies with the packaging and PSU I received and the supplier advised contacting Avid directly.
The faders did not move at startup so I thought I would run test mode to be 100% sure the faders were calibrated and/or fully operational.

Production Test Mode:
I powered off the device > Then powered on while holding < Bank + Bank > + Nudge >
The LEDs do not change colour or oscillate like the PT Dock in test mode however these functions from the latest version of the S1 guide work:

• Press any switch to test it (switch name appears across all displays).
• Touch any fader or encoder to test touch sensitivity.
• Move any fader to move it and the fader immediately to its right.

DAW Tests: No issues encountered
The S1 works in my DAW (PT Ultimate) flawlessly.

Summary of Issues Encountered:

Accessories:
Came from a UK retailer (not the one I work with) and the faders were not taped down when I first opened the box, there was no UK IEC (maybe came from EU supply-chain) - I have loads anyway - Minor/Solved?

The device wasn't power cycling (off) correctly (power switch was not turning the device off) resolved by twisting the PSU to the lock position. - Solved