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Old 08-25-2021, 07:31 AM
SenseiHollywood SenseiHollywood is offline
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Join Date: Aug 2021
Location: Atlanta
Posts: 2
Default Re: an error occurred while reading the document

So I fixed mine!

I'm pretty sure it was due to my system drive getting full
(video editor cache files in the background) and some pref file must've got corrupted

I wound up uninstalling PT, then using this little freeware app to nuke all the hidden or hard to find Avid Pro Tools pref files and databases, (might come in handy for you if you didn’t know about it, another engineer in ATL turned me on to it )

http://petegates.com/pg-pt-prefs.htm...QDR65pcG7uNoHQ

then reinstalled PT

I didn't have to do anything to the OS

Hope this helps, good luck...
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