Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > Pro Tools | MTRX & MTRX Studio

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 12-03-2021, 06:38 AM
jschmit jschmit is offline
Member
 
Join Date: Aug 2021
Location: Grand Rapids
Posts: 8
Default MTRX Studio monitor control not working

I'm having an issue where monitor output is working correctly through the MTRX Studio but I know longer have control over the volume. I can adjust the monitor fader in DADman by either clicking and moving it or using the knob on the front of the MTRX. But it doesn't actually change the output level to the monitors--and it's coming out really loud too!

This system is used by students in our department's studio so I think someone clicked on something odd to cause this. I just can't figure out what was changed. Any ideas of what to look for?
Reply With Quote
  #2  
Old 12-03-2021, 10:36 AM
creativecontrol's Avatar
creativecontrol creativecontrol is offline
Avid
 
Join Date: Nov 2007
Location: Madison, WI
Posts: 1,756
Default Re: MTRX Studio monitor control not working

Greetings,

Do you have Ref engaged on the monitor output?


Jeff
__________________
Jeff Komar
Solutions Specialist, Pro Audio
Avid
S6 FAQ
Reply With Quote
  #3  
Old 12-07-2021, 08:07 AM
jschmit jschmit is offline
Member
 
Join Date: Aug 2021
Location: Grand Rapids
Posts: 8
Default Re: MTRX Studio monitor control not working

Attached a screenshot of DADman settings. Do you mean the Ref button in the area highlighted in red?

I think the behavior I was getting was the MTRX physical knob was adjusting the Monitor level highlighted in yellow on the attached image. That wasn't changing the actual levels going out to the speakers. It is now working correctly and moving the Monitor level highlighted in red. I'm not using the built-in MTRX monitor outs. I have monitoring going out DA 3&4.

In conclusion--a student user probably clicked or touched something that caused this issue. After getting it working correctly again, I set the DADman prefs to load-only. It will no longer save. I also changed the A, B, C assignable buttons so they won't switch to alt monitoring in case that's what caused this.
Attached Images
File Type: jpg Dadman monitoring.jpg (45.0 KB, 0 views)
Reply With Quote
  #4  
Old 12-07-2021, 08:24 AM
creativecontrol's Avatar
creativecontrol creativecontrol is offline
Avid
 
Join Date: Nov 2007
Location: Madison, WI
Posts: 1,756
Default Re: MTRX Studio monitor control not working

It sounds like someone unknowingly switched to controlling and attenuating the Alt1 or Alt2 Outputs as it is impossible to control the Monitor DA level (yellow) from the encoder on MTRX Studio. Only sources and outputs which are part of the Mon row in DADman can be controlled from those assignable front panel controls.


Jeff
__________________
Jeff Komar
Solutions Specialist, Pro Audio
Avid
S6 FAQ
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
MTRX Studio/HDX - no monitor sound until PT started raw Pro Tools | MTRX & MTRX Studio 6 06-29-2021 03:08 AM
iOS monitor control for MTRX LukeHoward Pro Tools | MTRX & MTRX Studio 50 05-02-2021 04:14 PM
MTRX Studio Monitor/Cue Mix Questions... Markk Pro Tools | MTRX & MTRX Studio 2 12-20-2020 01:01 PM
Control App + mtrx studio 7.1.4 monitor control alvarodeiscar Avid S1, S3, Dock and Control App 1 09-12-2020 06:11 AM
MTRX Studio no 7.1.4 Monitor profile? Cheesehead Pro Tools | MTRX & MTRX Studio 2 08-22-2020 04:50 AM


All times are GMT -7. The time now is 06:17 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com