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  #1  
Old 04-15-2023, 12:19 PM
secretsound secretsound is offline
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Join Date: Oct 2006
Location: Italy
Posts: 25
Default Account not works

I need to log in to my account to download but I can't log in I always get the same error :There has been an error.

Sorry for the inconvenience, but something has gone wrong and we are working quickly to fix it.
Please try back later.

Return to Account
Sincerely,
Avid Technology


just to know since i've been trying all day anyone have my usual problem?
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Mac Pro 7.1 12 core, Intel XEON - Mac Pro 5.1 12 core,
MacBook Pro 16 M1/MAX - Mac Studio M2/Ultra -
Macbook Pro Retina 2,3 GHz Intel Core i7 - Protools 10 - 11 - 12 - 2023.6 / Logic Pro X / Luna / Universal Audio Apollo Quad - Apollo x6 - Apogee Ensamble - Apogee Duet - Pro tools HD 2 - Protools HDX...

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  #2  
Old 04-15-2023, 01:56 PM
jeffro's Avatar
jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Account not works

I see you have a case in progress. Until CS is able to review your case and account, if you are unable to log into https://my.avid.com/products then please try https://my.avid.com/esd. If that doesn't work please reply back with what installer(s) you need.
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  #3  
Old 04-15-2023, 02:27 PM
secretsound secretsound is offline
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Join Date: Oct 2006
Location: Italy
Posts: 25
Default Re: Account not works

Solve
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Mac Pro 7.1 12 core, Intel XEON - Mac Pro 5.1 12 core,
MacBook Pro 16 M1/MAX - Mac Studio M2/Ultra -
Macbook Pro Retina 2,3 GHz Intel Core i7 - Protools 10 - 11 - 12 - 2023.6 / Logic Pro X / Luna / Universal Audio Apollo Quad - Apollo x6 - Apogee Ensamble - Apogee Duet - Pro tools HD 2 - Protools HDX...


Last edited by secretsound; 04-30-2023 at 05:53 PM. Reason: Solve
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  #4  
Old 04-30-2023, 04:47 PM
secretsound secretsound is offline
Member
 
Join Date: Oct 2006
Location: Italy
Posts: 25
Default Re: Account not works

Solve
__________________

Mac Pro 7.1 12 core, Intel XEON - Mac Pro 5.1 12 core,
MacBook Pro 16 M1/MAX - Mac Studio M2/Ultra -
Macbook Pro Retina 2,3 GHz Intel Core i7 - Protools 10 - 11 - 12 - 2023.6 / Logic Pro X / Luna / Universal Audio Apollo Quad - Apollo x6 - Apogee Ensamble - Apogee Duet - Pro tools HD 2 - Protools HDX...


Last edited by secretsound; 04-30-2023 at 05:12 PM. Reason: solve
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