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  #1  
Old 11-13-2013, 02:02 PM
michaelozpina michaelozpina is offline
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Default Video engine PT11

I'm having problems watching the files I import into PT, I can hear the audio but no video at all. I already updated the 11.03 for Mac x Maverick and it still having the same problem...it also gives me a window showing error thread 0x0 something like that...any advice someone? I will really appreciate it...
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  #2  
Old 11-13-2013, 03:41 PM
sw rec sw rec is online now
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Default Re: Video engine PT11

What format of video files?
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  #3  
Old 11-13-2013, 05:00 PM
Chief Technician Chief Technician is offline
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Question Re: Video engine PT11

If you open the video file in QuickTime Player, do you see the video you expect to see or just a white video display?
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Jonathan S. Abrams, CEA, CEV, CBNT
Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10)
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  #4  
Old 11-13-2013, 05:28 PM
michaelozpina michaelozpina is offline
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Default Re: Video engine PT11

When I open it in QuickTime I can see the video but then when I upload it to PT it's just black...
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  #5  
Old 11-13-2013, 05:29 PM
michaelozpina michaelozpina is offline
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Default Re: Video engine PT11

Mov..
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  #6  
Old 11-13-2013, 05:50 PM
Chief Technician Chief Technician is offline
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Question Re: Video engine PT11

Which codec? ProRes? DNxHD? H.264? DVCPRO?
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Jonathan S. Abrams, CEA, CEV, CBNT
Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10)
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  #7  
Old 11-13-2013, 07:45 PM
michaelozpina michaelozpina is offline
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Default Re: Video engine PT11

H 264
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  #8  
Old 11-14-2013, 02:03 AM
nedd nedd is offline
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Default Re: Video engine PT11

Do you have quilified computer? I had the same, bought newer mbp and it's working now.
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