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  #1  
Old 04-18-2023, 07:30 PM
StormyWinter StormyWinter is offline
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Default Xpand!2 missing .big file

Recently got pro tools and I have been trying to use Xpand!2 but whenever i try to open it i get an error saying "THE FACTORY CONTENT WAS NOT FOUND: C:/Program Files/AIR Music Technology PLEASE LOCATE THE CONTENT FILE 'Xpand!2.big'" however the aforementioned file is nowhere to be found. If anyone has a solution it would be greatly appreciated
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  #2  
Old 04-18-2023, 07:57 PM
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unkJE unkJE is offline
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Default Re: Xpand!2 missing .big file

Quote:
Originally Posted by StormyWinter View Post
..."THE FACTORY CONTENT WAS NOT FOUND: C:/Program Files/AIR Music Technology PLEASE LOCATE THE CONTENT FILE 'Xpand!2.big'" ...
Hi Stormy - welcome to DUC!

(BIG File) on Windows:
Xpand!2’s Factory Content default location is:
C:\ProgramData\Air Music Technology
You can move this elsewhere (e.g. your Samples drive) during installation.

The following process applies to all AIR VIs and FX – let’s use Xpand!2 as an example:

Windows Presets for Xpand!2 are not in Program Files – they’re here:
C:\Program Files (x86)\AIR Music Technology\ Xpand!2\Presets

Change the name of the ‘Presets’ Folder– call it:
Xpand!2

Paste it here:
Windows
C:\Users\Username\Documents\Pro Tools\Plug-In Settings

Mac (thanks Ben!)
User folder - Documents - Pro Tools - Plugin settings


Another way to get AIR Presets:

double-click:
Xpand!2.aaxplugin
double-click:
Contents Folder
double-click:
Factory Presets Folder

Copy the Xpand!2 Folder
Paste it here for Windows:
C:\Users\Username\Documents\Pro Tools\Plug-In Settings
or here for (thanks Ben!) Mac:
User folder - Documents - Pro Tools - Plugin settings


Restart computer
Launch Pro Tools
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Last edited by unkJE; 04-18-2023 at 08:38 PM. Reason: added 'Another way' to get AIR Presets
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  #3  
Old 05-17-2023, 07:56 PM
StormyWinter StormyWinter is offline
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Default Re: Xpand!2 missing .big file

Quote:
Windows Presets for Xpand!2 are not in Program Files – they’re here:
C:\Program Files (x86)\AIR Music Technology\ Xpand!2\Presets
I am able to go as far as C:\Program Files (x86)\AIR Music Technology\ but there is no Xpand!2 folder there. I've tried reinstalling and its still missing
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Old 05-17-2023, 08:02 PM
StormyWinter StormyWinter is offline
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Default Re: Xpand!2 missing .big file

just checked C:\Users\Username\Documents\Pro Tools\Plug-In Settings and the Xpand!2 folder is already there but it still isnt working
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  #5  
Old 05-18-2023, 12:04 AM
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unkJE unkJE is offline
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Default Re: Xpand!2 missing .big file

Quote:
Originally Posted by StormyWinter View Post
just checked C:\Users\Username\Documents\Pro Tools\Plug-In Settings and the Xpand!2 folder is already there but it still isnt working

In:
Control Panel\All Control Panel Items\Programs and Features
Do you have:
AIR Xpand!2 – Version 18.10.0.1448


And did you already do this:
Windows Presets for Xpand!2 are not in Program Files – they’re here:
C:\Program Files (x86)\AIR Music Technology\ Xpand!2\Presets



Copy the Presets Folder and paste it here:
C:\Users\Username\Documents\Pro Tools\Plug-In Settings

Change the name of the ‘Presets’ Folder– call it:
Xpand!2
__________________
Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2
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  #6  
Old 05-18-2023, 08:32 PM
StormyWinter StormyWinter is offline
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Join Date: Apr 2023
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Default Re: Xpand!2 missing .big file

Quote:
Originally Posted by unkJE View Post
In:
Control Panel\All Control Panel Items\Programs and Features
Do you have:
AIR Xpand!2 – Version 18.10.0.1448


And did you already do this:
Windows Presets for Xpand!2 are not in Program Files – they’re here:
C:\Program Files (x86)\AIR Music Technology\ Xpand!2\Presets



Copy the Presets Folder and paste it here:
C:\Users\Username\Documents\Pro Tools\Plug-In Settings

Change the name of the ‘Presets’ Folder– call it:
Xpand!2
this has all already been done it still isnt working
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  #7  
Old 05-18-2023, 09:38 PM
unkJE's Avatar
unkJE unkJE is offline
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Location: Adelaide, Australia
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Default Re: Xpand!2 missing .big file

Quote:
Originally Posted by StormyWinter View Post
this has all already been done it still isnt working
A faulty download could be the problem

Uninstall Xpand!2 in Windows Programs and Features and delete the AAX Plug-In from the Plug-Ins Folder and, if it exists, the Xpand!2 Folder in C:\Users\Username\Documents\Pro Tools\Plug-In Settings

Run the free CCleaner > Registry > Scan for Issues (save backup/s when prompted) – run this a couple of times until no issues are found

Restart computer

Download:
XPand!2 18.1 Installer (Win) 1.23 GB
from your Avid Account > My Products

Install

Restart computer

Launch Pro Tools
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