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#31
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Re: 2022.4/iLok Pace issue?
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#32
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PACE ILOK 2022.4 No resolution
So I have tried to contact pace and no luck. Avid help is of no use. I have tried everything to make this "no iLok found" go away an no luck. Any Ideas? All the other bugs I can live with.
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CB |
#33
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Re: 2022.4/iLok Pace issue?
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I filed a support case w/ilok earlier in the week & got a link to troubleshoot. When I did a get info on the newly installed ILM I thought it was 5.6. I even commented on it to the tech, but he didn’t respond. It was the usual link @ the ilok site … nothing particular to the support case. However, I just dl’d ILM from the site again & checked on my laptop & you’re correct… it’s now showing 5.5.2??? Bizarre… I’m away from the studio today, but will recheck tomo on version.
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-C' ya' Rick MacPro 7,1; 16 core OSX 13.5.2 PT 2023.9; Eucon 2023.6 Dock/S1/2x iPad |
#34
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Re: 2022.4/iLok Pace issue?
I have been experiencing this same issue for the last couple weeks.
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___________________________________ Pro Tools 2021 Ultimate - Native, Mac Pro 2013-3.5 ghz, 6 Core and Macbook Pro-15"-i7, 2.2 GHz UAD Apollo 16, UAD Apollo Twin Quad, Aphex 1788 Mic Pre's (16 channels), Presonus Digimax-FS, Hear Technologies Hearback, Dynaudio BM5A and BM9s Sub. |
#35
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Re: PACE ILOK 2022.4 No resolution
Hard to say without a lot more info. I assume Pro Tools isn't seeing your iLok? Does your iLok work on other computers? Have you tried different USB ports? Make sure you do all the optimizations and troubleshooting listed here: Help Us Help You And post your system info as described.
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Help Us Help You ______________________________________ Chris Pro Tools 2024.3 Focusrite LS56 Focusrite Pro40 (3) Slate Digital VRS8 Analogue Tonebuss 24 Channel UAD-2 OCTO Core Accelerator UAD Volt 2 macOS 10.15.7 32 GB DDR4 RAM 4.01GHz Quad-Core Intel Core I7 NVIDIA GeForce GT 740 2 GB |
#36
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Re: 2022.4/iLok Pace issue?
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The "updated" ILM file from the support case was indeed 5.5.2, not 5.6... prob need to lay off the diet coke!
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-C' ya' Rick MacPro 7,1; 16 core OSX 13.5.2 PT 2023.9; Eucon 2023.6 Dock/S1/2x iPad |
#37
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Re: 2022.4/iLok Pace issue?
The worst part about it is you get the one warning saying to save and quit and if you ignore that one, the next warning just closes out Pro Tools. I just lost a take because it shutdown mid record, I was trying to get some things done before having to restart PT and break up the creative flow...
Anyway, this is highly annoying and could be costly in some situations. |
#38
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Re: 2022.4/iLok Pace issue?
I'm also dealing with this frustrating bug. This just started happening to me this week. First off, it was saying Falcon was no longer authorized which is frustrating because i have tried to remove the plugin since I don't use it and Pro Tools keeps reinstalling it every time I launch. But then I'm also getting the Pace authorization is losing connection several times a day. :-(
I hope Pace or Avid gets this figured out.
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recording.guru : FREE Pro Tools Tips and 19 Video Basic Training Course Pro Tools HDX 2023.9 Mac Pro 7,1 3.2 GHz 16-Core Xeon W 160 GB RAM macOS 11.7.4 Noisebox Studios -Utah Recording Studio Last edited by jeffro; 05-19-2022 at 08:58 PM. Reason: Support Case 04428327 |
#39
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Re: "Error, missing PACE authorization" with PT 2022.4 and iLok USB Key [PT-286566]
This bug is killing me!!! 3 times today already I have had Pro Tools force me to quit in the middle of a session due to it not finding my license. Please don't say we are going to wait 2-6 months for this to get fixed.
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recording.guru : FREE Pro Tools Tips and 19 Video Basic Training Course Pro Tools HDX 2023.9 Mac Pro 7,1 3.2 GHz 16-Core Xeon W 160 GB RAM macOS 11.7.4 Noisebox Studios -Utah Recording Studio |
#40
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Re: "Error, missing PACE authorization" with PT 2022.4 and iLok USB Key [PT-286566]
I have been emailing ilok back and forth, sending crash logs etc. They do seem to be on the case but also seem to be a little lost regarding a solution. Hope they sort it soon. TBF it's not KILLING my workflow as it's only about twice a day but...
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PT Ultimate 2023.9.0 - MacOS 13.4 - MacBook Pro (Late 2019) - 2.4 GHz 8-Core Intel Core i9 - 64 GB 2667 MHz DDR4 - Apogee Quartet - Avid Link 2022.12 |
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