Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Windows

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 05-03-2018, 06:17 AM
Toon Develtere Toon Develtere is offline
Member
 
Join Date: Dec 2017
Location: Roeselare
Posts: 2
Default Top Menu (file, edit, view,...) appears cut off on screen

My menu at the top appears cut off (see attached image). All the functions work normally, it is just annoying. It used to not be this way but suddenly Pro Tools started showing it like this and I have no idea how to get it back to normal.

When I start up Pro Tools, it appears normal but the moment everything is done loading and the dashboard appears it changes. I think it has something to do with my external monitor I use (it's an older TV with HDMI connectivity). But even when I'm not using an external monitor I still get the problem.

I also think everything in general is smaller than it should be (see attached image 2).

Does anyone know how to put it back to normal?

Greeting Toon Develtere
Attached Images
File Type: jpg Pro Tools probleem.jpg (31.7 KB, 0 views)
File Type: jpg Pro Tools Problem 2.jpg (33.4 KB, 0 views)
Reply With Quote
  #2  
Old 05-03-2018, 06:19 AM
amagras amagras is offline
Member
 
Join Date: Mar 2015
Location: Ottawa, ON
Posts: 3,399
Default Re: Top Menu (file, edit, view,...) appears cut off on screen

I think you just have to maximize the session window (not the whole Pro Tools, the floating Windows inside) and it will adapt to the space available without interfering with the tool bar
__________________
Dell XPS 8700. Intel Core i7-4770 CPU @ 3.40GHz. RAM: 16GB. Windows 10 Home x64. NVIDIA GeForce GTX 645. NI Komplete Audio 6. Pro Tools Software 2019
amagrasmusic.com
Reply With Quote
  #3  
Old 05-03-2018, 01:28 PM
guitardom guitardom is offline
Member
 
Join Date: May 2004
Location: New Mexico
Posts: 6,807
Default Re: Top Menu (file, edit, view,...) appears cut off on screen

Its your DPI scaling setting.
__________________

pro-tools-pc.com


TRASHER Pro Tools Utility(updated 3-6-18)

HD Native, Avid 16x16, Eleven Rack, Focusrite Clarett 8preX, UA Quad Apollo TB.

Intel I7 9900k
Win 10
Reply With Quote
  #4  
Old 01-02-2021, 03:00 PM
royboy45 royboy45 is offline
Member
 
Join Date: Mar 2018
Location: 2494 Chatsworth Hwy 225 N.E.
Posts: 2
Default Re: Top Menu (file, edit, view,...) appears cut off on screen

Having same issue. Anyone help?
Reply With Quote
  #5  
Old 01-02-2021, 04:04 PM
albee1952's Avatar
albee1952 albee1952 is offline
Member
 
Join Date: May 2004
Location: Norwich, CT
Posts: 39,306
Default Re: Top Menu (file, edit, view,...) appears cut off on screen

Quote:
Originally Posted by royboy45 View Post
Having same issue. Anyone help?
Look up guitardom probably nailed it. If not, its tough to give advice with so little information. How big is the screen and what resolution are you trying to use?
__________________
HP Z4 workstation, Mbox Studio
https://www.facebook.com/search/top/...0sound%20works


The better I drink, the more I mix

BTW, my name is Dave, but most people call me.........................Dave
Reply With Quote
  #6  
Old 01-03-2021, 04:48 AM
crizdee's Avatar
crizdee crizdee is offline
Moderator
 
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,696
Default Re: Top Menu (file, edit, view,...) appears cut off on screen

Quote:
Originally Posted by royboy45 View Post
Having same issue. Anyone help?



Hi



Tried resetting your screen resolution or trying a different resolution?




Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
Reply With Quote
  #7  
Old 01-03-2021, 05:59 AM
JoelG's Avatar
JoelG JoelG is offline
Moderator
 
Join Date: Mar 2010
Location: Canada
Posts: 2,115
Default Re: Top Menu (file, edit, view,...) appears cut off on screen

Pretty sure it is the scaling as mentioned.

Not at my PC currently, so steps might be a bit off..

Right click on the Pro Tools shortcut, Properties
Compatibility tab, Change settings for all users
Change high DPI settings
Check the Override checkbox and set it to System.

Joel
__________________
Jam Space:
HP Elite 6300 / Core i5 3770 / 24GB RAM / Win 11 Pro
Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626

Home:
Asus B450 Pro4 / Ryzen 5 2600 / 32GB RAM / Win 11 Pro
Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626

Rig:
Eleven Rack / ART SLA1 / Two 2x10 Passive Monitors / FCB1010 w/ EurekaPROM
Reply With Quote
  #8  
Old 01-04-2021, 07:44 AM
ejinbc ejinbc is offline
Member
 
Join Date: Mar 2016
Location: Canada
Posts: 144
Default Re: Top Menu (file, edit, view,...) appears cut off on screen

Quote:
Originally Posted by Toon Develtere View Post
My menu at the top appears cut off (see attached image).

Does anyone know how to put it back to normal?

Greeting Toon Develtere
OP

I get exactly what you are seeing when I adjust scaling in the Display Settings. PT likes to run at 100%, my eyes like to run at 125% (on a 4K 65" monitor). My solution is to always start PT at 100% scaling, once PT is up I adjust scaling to 125%. After I close PT I reset the scaling to 100%. If I forget to reset the scaling, the next time I start PT the menus are messed up as you show - Hey Avid, ever gonna fix this ?

YMMV

ejinbc
Reply With Quote
  #9  
Old 04-08-2022, 02:38 PM
Kristan77 Kristan77 is offline
Member
 
Join Date: Apr 2022
Location: Santa Clarita, CA
Posts: 1
Default Re: Top Menu (file, edit, view,...) appears cut off on screen

Thanx so much for this, JoelG! Was struggling with this on my newly built PC. This solved my problem.

Last edited by Kristan77; 04-08-2022 at 02:41 PM. Reason: Wanted to specifically thank JoelG so the proper thread is referenced.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Plug in appears in Audiosuite menu but not in my inserts angie450 Pro Tools 10 10 01-19-2019 02:12 PM
[Questions] Solo all routed channels in one click, mixer view follows edit view Eytan3000 Pro Tools | Intro Discussion 1 10-02-2017 02:30 PM
Following power outage the 11R screen no longer appears World Spirit Eleven Rack 3 01-20-2012 03:39 PM
Quick key for changing edit view to volume view in track? postman56 Pro Tools TDM Systems (Mac) 4 11-30-2007 10:56 AM
Control 24/Edit screen view select Brimmy ICON & C|24 1 11-05-2001 08:57 AM


All times are GMT -7. The time now is 11:01 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com