Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Avid S1, S3, Dock and Control App

Reply
 
Thread Tools Search this Thread Display Modes
  #31  
Old 08-22-2022, 04:04 PM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 3,817
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by Eric Lambert View Post
I have to say though... I've still not had a EuCon crash since upgrading the OS to 12.5.1. Seems that that took care of whatever was causing the issue.
Big Sur was the same....until .4 came out and fixed it.
Reply With Quote
  #32  
Old 08-23-2022, 10:03 AM
reichman's Avatar
reichman reichman is offline
Member
 
Join Date: Aug 2000
Location: New York
Posts: 2,387
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by Eric Lambert View Post
I have to say though... I've still not had a EuCon crash since upgrading the OS to 12.5.1. Seems that that took care of whatever was causing the issue.
Are you now running Eucon in Apple Silicon mode?
__________________
Nathaniel Reichman
Producer/Re-recording Mixer
Dubway Studios | Rhumba
14 East 4th Street, Suite #602 | New York City
Reply With Quote
  #33  
Old 08-23-2022, 12:10 PM
thebeatless thebeatless is offline
Member
 
Join Date: Feb 2007
Location: Franklin, TN
Posts: 175
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by EddieJones View Post
If it's that bad, then the logs will help. Please use the Collect logs option from the EuControl menu and upload them somewhere and send me a PM with link. Others(and our testers) do not see it like that, so there must be something else up on your system. I presume you have tried a full uninstall, reboot and reinstall, inc. checking remove all prefs?

Edit: If this all started since getting the Mac Studio.....did you do a migrate? This has known issues.
Sorry, I'm just now seeing this.

I don't see "collect logs" in the Eucontrol menu.

I reluctantly and regretfully did a clean install. haha. Everyone here said I was having performance issues because I initially migrated. Funny enough, everything behaved exactly the same after spending several hours installing my ridiculous collection of plugins. But.... Eucon actually worked great when running the system from my migration. Since clean installing everything I've had constant issues. I keep hoping an update will be released and take care of it!

I've uninstalled/reinstalled multiple times.

No change here with latest Monterey and IOS.

Thanks!
Reply With Quote
  #34  
Old 08-24-2022, 10:23 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 3,817
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by thebeatless View Post
Sorry, I'm just now seeing this.

I don't see "collect logs" in the Eucontrol menu.

I reluctantly and regretfully did a clean install. haha. Everyone here said I was having performance issues because I initially migrated. Funny enough, everything behaved exactly the same after spending several hours installing my ridiculous collection of plugins. But.... Eucon actually worked great when running the system from my migration. Since clean installing everything I've had constant issues. I keep hoping an update will be released and take care of it!

I've uninstalled/reinstalled multiple times.

No change here with latest Monterey and IOS.

Thanks!
There is no update to fix this as it's not a EUCON issue (other than the having to run EuControl in Rosetta which we are working on). If you are not seeing the Collect Logs from the EuControl notification icon menu then you must be running a very old version of EuControl.
Reply With Quote
  #35  
Old 08-24-2022, 01:49 PM
Eric Lambert's Avatar
Eric Lambert Eric Lambert is offline
Member
 
Join Date: Dec 1969
Location: Los Angeles
Posts: 3,808
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by reichman View Post
Are you now running Eucon in Apple Silicon mode?
Yes. Rosetta is unchecked.
Reply With Quote
  #36  
Old 08-24-2022, 01:57 PM
Eric Lambert's Avatar
Eric Lambert Eric Lambert is offline
Member
 
Join Date: Dec 1969
Location: Los Angeles
Posts: 3,808
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by thebeatless View Post
Since clean installing everything I've had constant issues.
You had constant issues after the migration too, which is why you did the clean install. If problem persist after a clean install then you have deeper issues and you need someone to take a look at that computer in general. Very little useful data related the issue is being offered outside of the quest to prove that there was nothing wrong with the migration, though, very clearly, quite a lot was wrong, and still is.

You have people here who could actually fix the issues. Cut the games and allow them to help find the culprit. I can tell you that most have simply stopped responding to your complaints because you're unwilling to do anything about it.
Reply With Quote
  #37  
Old 08-24-2022, 02:13 PM
thebeatless thebeatless is offline
Member
 
Join Date: Feb 2007
Location: Franklin, TN
Posts: 175
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by Eric Lambert View Post
You had constant issues after the migration too, which is why you did the clean install. If problem persist after a clean install then you have deeper issues and you need someone to take a look at that computer in general. Very little useful data related the issue is being offered outside of the quest to prove that there was nothing wrong with the migration, though, very clearly, quite a lot was wrong, and still is.

You have people here who could actually fix the issues. Cut the games and allow them to help find the culprit. I can tell you that most have simply stopped responding to your complaints because you're unwilling to do anything about it.
You were one of the people arguing with me about clean installing. I'm not playing games, once again I'm simply sharing my experience and hoping for a solution.

My issues were only performance issues after the migration, but they weren't issues that were solved by reinstalling everything. Sessions from my 2020 iMac could not play on the studio ultra. There has been some improvement after recent pro tools updates though. I'm now able to play sessions with similar routing/processing.
Reply With Quote
  #38  
Old 08-24-2022, 02:17 PM
thebeatless thebeatless is offline
Member
 
Join Date: Feb 2007
Location: Franklin, TN
Posts: 175
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by EddieJones View Post
There is no update to fix this as it's not a EUCON issue (other than the having to run EuControl in Rosetta which we are working on). If you are not seeing the Collect Logs from the EuControl notification icon menu then you must be running a very old version of EuControl.
I was looking in the menu at the top left of the eucon application, not the Notification icon menu on the top right of the menu bar. That's where I was confused. Now that I know where to find it, I'll get it to you now, although I don't know if I should wait until right after a crash. It's been sitting idle for the last few hours.
Attached Images
File Type: png Correct Menu.png (36.8 KB, 0 views)
File Type: jpg Wrong Menu.jpg (17.8 KB, 0 views)
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Fire tablet goes offline overnight, every night Eric Lambert Avid S1, S3, Dock and Control App 8 10-22-2020 12:45 PM
Powering off S3 crashes Eucon ulisauer Avid S1, S3, Dock and Control App 12 10-22-2019 08:59 AM
Eucon crashes planck Avid Pro Mixing General Discussion 23 09-14-2018 10:20 AM
Cubase Crashes from EUCON aptmusic9 Artist Series 0 06-05-2014 09:40 PM
eucon 3.0 crashes tandri79 Artist Series 7 06-24-2013 02:24 PM


All times are GMT -7. The time now is 05:47 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com