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  #1  
Old 10-14-2020, 09:51 PM
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Eric Lambert Eric Lambert is offline
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Default Fire tablet goes offline overnight, every night

I have a Fire HD 10 (linked to the S1 in EuCon and sitting above the S1 in meter mode) and an iPad near my keyboard acting as the main Control app. This works beautifully.

But every morning the Fire is missing from Eucon. Doesn't even show up as an option to add to My Surfaces. I have to click the Fire's power button, then re-add it in Eucon.

I know this sounds like an issue with the Fire, and maybe it is, but the Fire never actually sleeps. Its screen remains active at all times.

Is this normal behavior? Will I just need to reset it every day?
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  #2  
Old 10-16-2020, 05:07 PM
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Eric Lambert Eric Lambert is offline
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Default Re: Fire tablet goes offline overnight, every night

This subforum seems to be a ghost town.

I've noticed that quitting and restarting Eucon is all that's required to get the Fire going again. After doing so, there's no need to rearrange My Surfaces -- the Fire shows up as a linked device, just as it should. It's an annoyance. I'm still unsure why the Fire takes a sabbatical.
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  #3  
Old 10-16-2020, 05:14 PM
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Default Re: Fire tablet goes offline overnight, every night

Sorry... iPad Pro and Galaxy Tab A here. Does Restart EUCON Applications in the EuControl menu bring it back as well?
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Old 10-18-2020, 11:12 AM
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Eric Lambert Eric Lambert is offline
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Default Re: Fire tablet goes offline overnight, every night

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Originally Posted by jeffro View Post
Sorry... iPad Pro and Galaxy Tab A here. Does Restart EUCON Applications in the EuControl menu bring it back as well?
Probably, but I'll check to verify.
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Old 10-19-2020, 01:23 PM
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Eric Lambert Eric Lambert is offline
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Default Re: Fire tablet goes offline overnight, every night

Restart Eucon Applications does bring the Fire back, but what does that tell us about the problem?
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Old 10-19-2020, 05:43 PM
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Default Re: Fire tablet goes offline overnight, every night

What version of EuControl are you on 20.6.1? I have an iPad and a Fire tablet and it comes back in the morning.
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Old 10-21-2020, 02:04 PM
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Eric Lambert Eric Lambert is offline
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Default Re: Fire tablet goes offline overnight, every night

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Originally Posted by EddieJones View Post
What version of EuControl are you on 20.6.1? I have an iPad and a Fire tablet and it comes back in the morning.
20.6.1.3

Have you changed the Fire's sleep or display parameters from their defaults?
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Old 10-21-2020, 02:22 PM
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Default Re: Fire tablet goes offline overnight, every night

There have been some improvements in 20.11 coming next month for the Fire tablet and connecting/networking. This is what I'm running so hopefully its already fixed.
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Old 10-22-2020, 12:45 PM
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Default Re: Fire tablet goes offline overnight, every night

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Originally Posted by EddieJones View Post
There have been some improvements in 20.11 coming next month for the Fire tablet and connecting/networking. This is what I'm running so hopefully its already fixed.
Fingers crossed
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