Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Avid S1, S3, Dock and Control App

Reply
 
Thread Tools Search this Thread Display Modes
  #11  
Old 08-09-2022, 11:49 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 3,817
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by Eric Lambert View Post
I've been testing it for weeks, natively and also w/ Rosetta, but nothing is improved. It still crashes often.

EuCon is still version 2022.4, so no updates in quite a while. I can't be the only person this is happening to.
Can I clarify...is this overnight(as per this thread) or in general. What crashes, just Avid Control?
Reply With Quote
  #12  
Old 08-09-2022, 02:41 PM
marsian marsian is offline
Member
 
Join Date: Aug 2008
Location: Germany
Posts: 215
Default Re: EuCon crashes overnight, every night

...sorry,
but when I read Erics first post, it seems to be very clear what he means.

Btw. I don't have that problem on macOS 10.14.6, with an old MacPro.


Best
Maik
__________________
PT HDN 2022.10, OMNI, SYNC HD, Dock, 2xS1, PT Control, MacPro 5,1 12core 48GB, OSX 12.6.1, BM Decklink Extreme 3D
------------
mars13.de
Reply With Quote
  #13  
Old 08-09-2022, 03:06 PM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 3,817
Default Re: EuCon crashes overnight, every night

OK, so its overnight. Something must be happening during the night.....is there a virus checker running? Updates? Its hard to tell. If you collect the logs(from the EuControl Icon) that may help.
Reply With Quote
  #14  
Old 08-11-2022, 05:36 PM
Eric Lambert's Avatar
Eric Lambert Eric Lambert is offline
Member
 
Join Date: Dec 1969
Location: Los Angeles
Posts: 3,808
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by EddieJones View Post
OK, so its overnight. Something must be happening during the night.....is there a virus checker running? Updates? Its hard to tell. If you collect the logs(from the EuControl Icon) that may help.
No virus software. No auto updates. I keep the system pretty slim and without much happening automatically. The only thing that happens overnight is: 1) the screensaver comes on after an hour of inactivity, 2) I turn my monitor off.

I noticed today that EuCon actually froze during the day -- not overnight -- and all that I'd done was turn the monitor off. When I came back an hour later, EuCon was frozen. I've had this monitor for a couple years without issue, though the computer is new.

I'd be happy to check the logs. Where can I find them? I wasn't sure what you meant by "from the EuControl Icon."
Reply With Quote
  #15  
Old 08-11-2022, 05:38 PM
Eric Lambert's Avatar
Eric Lambert Eric Lambert is offline
Member
 
Join Date: Dec 1969
Location: Los Angeles
Posts: 3,808
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by EddieJones View Post
Can I clarify...is this overnight(as per this thread) or in general. What crashes, just Avid Control?
The EuControl app crashes. When I click the EuControl icon in my dock it doesn't respond. Hitting Option-Command-Escape shows that EuControl isn't responding and I have to force quite.
Reply With Quote
  #16  
Old 08-11-2022, 05:39 PM
Eric Lambert's Avatar
Eric Lambert Eric Lambert is offline
Member
 
Join Date: Dec 1969
Location: Los Angeles
Posts: 3,808
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by marsian View Post
...sorry,
but when I read Erics first post, it seems to be very clear what he means.

Btw. I don't have that problem on macOS 10.14.6, with an old MacPro.


Best
Maik
I didn't have this issue with the previous Mac either.
Reply With Quote
  #17  
Old 08-11-2022, 07:09 PM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 3,817
Default Re: EuCon crashes overnight, every night

This is useful info. We draw the OLED screens in an off window. Some have seen this as with 3 screens it sometimes appears. I wonder if turning the monitor off is causing issues with this. I'll try and reproduce here first. How many monitors do you have?
Reply With Quote
  #18  
Old 08-12-2022, 12:28 AM
Eric Lambert's Avatar
Eric Lambert Eric Lambert is offline
Member
 
Join Date: Dec 1969
Location: Los Angeles
Posts: 3,808
Default Re: EuCon crashes overnight, every night

Quote:
Originally Posted by EddieJones View Post
This is useful info. We draw the OLED screens in an off window. Some have seen this as with 3 screens it sometimes appears. I wonder if turning the monitor off is causing issues with this. I'll try and reproduce here first. How many monitors do you have?
One computer monitor and one TV (as an extended desktop, not a mirror of the primary monitor). The TV is typically turned off.
Reply With Quote
  #19  
Old 08-15-2022, 04:49 PM
Eric Lambert's Avatar
Eric Lambert Eric Lambert is offline
Member
 
Join Date: Dec 1969
Location: Los Angeles
Posts: 3,808
Default Re: EuCon crashes overnight, every night

It hasn't crashed these past two days, and I've been turning the monitor off as usual.

One thing that's potentially different: the Amazon Fire, which I use on top of my S1, has been turned off. I think. I noticed just now that it was off, so maybe it's been off the entire two days and that's played a role in the lack of crashes...?

I'll make sure the Fire is on tonight and see how it goes tomorrow and the next day.
Reply With Quote
  #20  
Old 08-17-2022, 10:07 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 3,817
Default Re: EuCon crashes overnight, every night

Can you first try with the tablet on.....then if it starts crashing again try running EuControl in Rosetta mode and report back. If it doesn't crash in Rosetta mode then we know of this issue.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Fire tablet goes offline overnight, every night Eric Lambert Avid S1, S3, Dock and Control App 8 10-22-2020 12:45 PM
Powering off S3 crashes Eucon ulisauer Avid S1, S3, Dock and Control App 12 10-22-2019 08:59 AM
Eucon crashes planck Avid Pro Mixing General Discussion 23 09-14-2018 10:20 AM
Cubase Crashes from EUCON aptmusic9 Artist Series 0 06-05-2014 09:40 PM
eucon 3.0 crashes tandri79 Artist Series 7 06-24-2013 02:24 PM


All times are GMT -7. The time now is 07:09 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com