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  #1  
Old 03-14-2007, 10:47 AM
zenguitarist zenguitarist is offline
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Default Structure registered to my ilok but not authorizing

I have checked my Ilok account and Structure is synched and installed to my dongle. when i start protools, I get a message that my liscense is expired and when i select renew, it says that my ILOK does not have the proper authorization. please help!
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  #2  
Old 03-15-2007, 01:40 AM
JimaSound JimaSound is offline
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Default Re: Structure registered to my ilok but not authorizing

I am having this same authorization problem.
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  #3  
Old 03-15-2007, 08:05 AM
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Ty Ford Ty Ford is offline
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Default Re: Structure registered to my ilok but not authorizing

Furthermore, where is the "Acitvate structure iLok deposit" click on?


And what is the de-install procedure?



Ty Ford
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  #4  
Old 03-15-2007, 02:20 PM
zenguitarist zenguitarist is offline
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Default Re: Structure registered to my ilok but not authorizing

Ty, I thought id try a uninstall and reinstall to fix the problem and it appears that uninstall is not an option.

Can someone please provide a solution???
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  #5  
Old 05-17-2007, 12:44 PM
JanuS JanuS is offline
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Default Re: Structure registered to my ilok but not authorizing

This goes for the new Structure Beta 2 iLok key as well! Installed on iLok, not according to Structure...
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  #6  
Old 05-17-2007, 01:20 PM
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Delta Music Belgium Delta Music Belgium is offline
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Default Re: Structure registered to my ilok but not authorizing

I did get Structure Beta 2 authorised without any problem. On my iLok I have 2 authorisations now (Public Beta and Public Beta 2). The new Structure Beta 2 installer did replace the old version of Structure Beta and it loads into PT HD 7.3.1cs2 without any problem.

Btw, I find the new version much better, I did not get any crash so far! (with the old version I had a crash within 2 minutes of use)
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Marc Schellekens
Delta Music Belgium - Dolby Atmos Music Studio
https://www.deltamusic.be

Mac Pro (Mid 2012) 3.33 GHz 6-core - 48 GB RAM - macOS 13.6.2 (with OCLP 1.3) - Magma EB7 - PT HDX3 - Pro Tools Ultimate - Avid HD I/O 16x16 (x2) - Avid HD I/O 16x16 Digital - Digidesign 192 I/O - Digidesign 192D I/O (x3) - Avid SYNC HD - Apogee Big Ben - Apogee Rosetta 200 - Avid S3 - Slate RAVEN MTi2 (x2) - iConnectivity mioXL (x4) - Genelec ‘The Ones’ 9.1.6 Dolby Atmos Music monitoring (AES/EBU) with 8341A (x5) + 8331A (x10) + 7360A (x2) + 9301B - Almost all available AAX-DSP plug-ins
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  #7  
Old 05-23-2007, 04:06 AM
JanuS JanuS is offline
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Default Re: Structure registered to my ilok but not authorizing

Ok Delta, you're a lucky user...

But for the rest of us.... Is there a solution for this???

Digi? Wolfram? Please!
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  #8  
Old 05-23-2007, 01:35 PM
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Delta Music Belgium Delta Music Belgium is offline
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Default Re: Structure registered to my ilok but not authorizing

My name is Marc, not Delta

I did the installation and authorisation procedure as stated in my previous post and everything went well, I do not consider myself lucky, I suppose it just worked as it should work.

Maybe you could post some system details, are you on a Mac or a PC? PT HD or PT LE?

These are some of my system details:

Mac G4 Dual 1.25 GHz (FW800) + 2 GB RM + OS X 10.4.9 + PT HD 7.3.1cs2
PT HD 7 Accel (1 x HD Core PCI + 6 x HD Accel PCI) inside 7-slot 64 bit Digidesign PCI Exp. Chassis
192 I/O + AD expansion card + 192D I/O + SYNC I/O + MIDI I/O + ProControl + Avid Mojo
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Marc Schellekens
Delta Music Belgium - Dolby Atmos Music Studio
https://www.deltamusic.be

Mac Pro (Mid 2012) 3.33 GHz 6-core - 48 GB RAM - macOS 13.6.2 (with OCLP 1.3) - Magma EB7 - PT HDX3 - Pro Tools Ultimate - Avid HD I/O 16x16 (x2) - Avid HD I/O 16x16 Digital - Digidesign 192 I/O - Digidesign 192D I/O (x3) - Avid SYNC HD - Apogee Big Ben - Apogee Rosetta 200 - Avid S3 - Slate RAVEN MTi2 (x2) - iConnectivity mioXL (x4) - Genelec ‘The Ones’ 9.1.6 Dolby Atmos Music monitoring (AES/EBU) with 8341A (x5) + 8331A (x10) + 7360A (x2) + 9301B - Almost all available AAX-DSP plug-ins
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  #9  
Old 05-23-2007, 06:28 PM
AG AG is offline
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Location: LA, CA
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Default Re: Structure registered to my ilok but not authorizing

I had no problems installing and running the first beta, but I'm being asked for a response to a challenge when opening Protools 7.2 HD after installing Structure Beta 2.

After installing Structure Public Beta 2 1.0.4851 and opening Protools, I have the option of clicking Buy or Quit.

After Selecting Buy, I'm given the option to use license card, which I have none, so I go to next.

Then I have the option of internet or manual activation, so I select Internet and click next. Then I get a dialog box stating, "Unable to complete internet activation - The internet activation server returned a server error (HTTP status Apple) - Press OK to manually activate your software. This is where there is a challenge to which I have no response.

I see no Structure listed on my iLok.

What did I miss??

_Scott
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  #10  
Old 05-24-2007, 01:32 AM
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Delta Music Belgium Delta Music Belgium is offline
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Location: Sint-Truiden, Belgium, Europe
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Default Re: Structure registered to my ilok but not authorizing

On the download page of Structure Beta v.4851 is a link that states [Activate Structure Beta iLok deposit], it puts a new Structure Public Beta 2 90 days authorisation on your iLok account (of course you need to download it to your iLok afterwards). Can you see this new authorisation on your iLok?
__________________
Marc Schellekens
Delta Music Belgium - Dolby Atmos Music Studio
https://www.deltamusic.be

Mac Pro (Mid 2012) 3.33 GHz 6-core - 48 GB RAM - macOS 13.6.2 (with OCLP 1.3) - Magma EB7 - PT HDX3 - Pro Tools Ultimate - Avid HD I/O 16x16 (x2) - Avid HD I/O 16x16 Digital - Digidesign 192 I/O - Digidesign 192D I/O (x3) - Avid SYNC HD - Apogee Big Ben - Apogee Rosetta 200 - Avid S3 - Slate RAVEN MTi2 (x2) - iConnectivity mioXL (x4) - Genelec ‘The Ones’ 9.1.6 Dolby Atmos Music monitoring (AES/EBU) with 8341A (x5) + 8331A (x10) + 7360A (x2) + 9301B - Almost all available AAX-DSP plug-ins
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