Problems with HD native and MacMini M1

[JFreak]

Sorry I cannot double-check for you as my HDN thunderbolt box is on another gig now. Just reading specs. They say it should work but if it does not, contact support.

[bernstudios]

I'm now on 10.6.1 with protools 2021.10 and HD driver 2021.10 but still no HD native to choose unfortunately..

[JFreak]

You could try another TB cable/port, but I really think you should contact support at this time. They say it should work (which I cannot double-check in a timely matter) so let them help you further.

[bernstudios]

the thing is I have two mac minis, one M1 and an older quadcore.. on the quadcore with the same cable everything works fine just the M1 doesn`t work..

[JFreak]

Dont know what to say. My box is on a gig now and at home I am using Apogee Symphony mkII via TB and despite adapter it is working. Will test HDN later if I still remember


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[bernstudios]

Originally Posted by JFreak

Dont know what to say. My box is on a gig now and at home I am using Apogee Symphony mkII via TB and despite adapter it is working. Will test HDN later if I still remember


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thx+ if you have a chance to test HDN that would be awesome

[bayview]

Has this been solved? I'm running exact same spec and cannot get to run either.

Thanks!

[Gremlin]

Just a thought...make sure you do this:


https://avid.secure.force.com/pkb/ar...ation-on-macOS

[Eric Lambert]

Originally Posted by Gremlin

Just a thought...make sure you do this:


https://avid.secure.force.com/pkb/ar...ation-on-macOS

Very important.

Also, many people have had trouble with the HD Driver over the past few months. Some (like me) had to use the HD Driver Installer that was within the ProTools Installer folder as the separately downloaded installer exhibited the issue you're having. And some others simply needed to reinstall the driver a couple of times to get it to stick. Odd, yes, but that's how it worked for them.

As mentioned, your computer *should* work with that hardware. If the remedies mentioned here don't work, reach out to Avid. Their tech support dept is getting paid to handle issues like yours.