Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > System 5

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-18-2024, 03:17 AM
scenaria scenaria is offline
Member
 
Join Date: Apr 2001
Location: Austin, TX USA
Posts: 185
Default Need Hybrid response code for authorization

Can someone from avid support assist?

I opened a case file but it was closed by Avid.

I had to reinstall an updated emix and converted a 264 into a
264D. Hybrid authorization code is needed for the app.

Case number is 04759125
Reply With Quote
  #2  
Old 02-18-2024, 04:26 AM
tope d's Avatar
tope d tope d is offline
Avid
 
Join Date: Jul 2015
Location: Worldwide
Posts: 531
Default Re: Need Hybrid response code for authorization

Quote:
Originally Posted by scenaria View Post
Can someone from avid support assist?

I opened a case file but it was closed by Avid.

I had to reinstall an updated emix and converted a 264 into a
264D. Hybrid authorization code is needed for the app.

Case number is 04759125
Checking on this and will get back to you.

Thanks!
__________________
-Tope

To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support

www.topedomingo.com
Reply With Quote
  #3  
Old 02-18-2024, 04:30 AM
tope d's Avatar
tope d tope d is offline
Avid
 
Join Date: Jul 2015
Location: Worldwide
Posts: 531
Default Re: Need Hybrid response code for authorization

Quote:
Originally Posted by scenaria View Post
Can someone from avid support assist?

I opened a case file but it was closed by Avid.

I had to reinstall an updated emix and converted a 264 into a
264D. Hybrid authorization code is needed for the app.

Case number is 04759125
I’ve just checked and the support team already sent an email
Might be in your spam or junk folder.
Pasting it below
Hi Steve,

Thank you for contacting AVID.

We regret to inform you that Avid already ended it's support for System 5 on 3/31/2021.
[https://avid.secure.force.com/pkb/ar...nd-of-Support]

You may check about Euphonix System 5 Hybrid Installation & Configiration from the link below:
http://apps.avid.com/installguides/I...E%20PC254H.pdf
__________________
-Tope

To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support

www.topedomingo.com
Reply With Quote
  #4  
Old 02-20-2024, 10:38 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,597
Default Re: Need Hybrid response code for authorization

Quote:
Originally Posted by scenaria View Post
Can someone from avid support assist?

I opened a case file but it was closed by Avid.

I had to reinstall an updated emix and converted a 264 into a
264D. Hybrid authorization code is needed for the app.

Case number is 04759125
Is this Steve Yost?
Reply With Quote
  #5  
Old 02-20-2024, 10:40 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,597
Default Re: Need Hybrid response code for authorization

Quote:
Originally Posted by tope d View Post
I’ve just checked and the support team already sent an email
Might be in your spam or junk folder.
Pasting it below
Hi Steve,

Thank you for contacting AVID.

We regret to inform you that Avid already ended it's support for System 5 on 3/31/2021.
[https://avid.secure.force.com/pkb/ar...nd-of-Support]

You may check about Euphonix System 5 Hybrid Installation & Configiration from the link below:
http://apps.avid.com/installguides/I...E%20PC254H.pdf

Tope, we still have the server running to generate these codes, so you can send them to me and I'll deal with them. Thanks Eddie
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
No response from Avid (ASC code not working) Andreilazo Licensing & Accounts 1 10-16-2020 06:06 AM
Purchased support code - no response. help! oxygenstudios Licensing & Accounts 1 01-22-2016 04:45 PM
Hybrid slow CC response!! Ludw:g Virtual Instruments 1 07-31-2007 07:23 PM
Confused about authorization challenge-response Robert U Tips & Tricks 3 09-25-2000 04:57 PM


All times are GMT -7. The time now is 09:09 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com