Can't change buffer rate from 256 samples (002, 8.0.4cs2)

[asmarti08]

First I had PTLE 8.0.4, then thought I would try an update to 8.0.4cs2. I still have the problem.

Windows 7, 64-bit.

I cannot change the buffer rate. Line 1-2 of my 002 are defaulted as the Windows playback device. There is no way for me to unattach it (that I know of). I've heard that if it is attached to Windows, it will "lock in" the buffer rate at 256 samples.

Here's my SANDRA report.


------------------------------------------



SiSoftware Sandra

Computer
Model : EVGA 122-CK-NF68
Workgroup : WORKGROUP
Host Name : AustinMusicPC
User : Austin

Processor
Model : Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Speed : 2.83GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2x 6MB, ECC, Synchronous, ATC, 24-way, 64 byte line size, 2 threads sharing

Computer
Mainboard : EVGA 122-CK-NF68
BIOS : Phoenix Technologies, LTD 6.00 PG 09/04/2008
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 8GB DIMM SDRAM

Chipset
Model : nVidia C55 Host Bridge
Front Side Bus Speed : 4x 333MHz (1.33GHz)
Total Memory : 8GB DIMM SDRAM
Memory Bus Speed : 1x 800MHz (800MHz)

Memory Module(s)
Memory Module : G.Skill F2-6400CL5-2GBPQ 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-15 3-23-6-3)
Memory Module : G.Skill F2-6400CL5-2GBPQ 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-15 3-23-6-3)
Memory Module : G.Skill F2-6400CL5-2GBPQ 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-15 3-23-6-3)
Memory Module : G.Skill F2-6400CL5-2GBPQ 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-15 3-23-6-3)

Video System
Video Adapter : ATI Radeon HD 4600 Series (320 SM4.1 750MHz, 1GB DDR3 2x800MHz, PCIe 2.00 x16)
Video Adapter : ATI Radeon HD 4600 Series (320 SM4.1 750MHz, 1GB DDR3 2x800MHz, PCIe 2.00 x16)
Video Adapter : ATI Radeon HD 2600 XT (120 SM4.0 800MHz, 256MB DDR3 2x700MHz, PCIe 2.00 x16)

Graphics Processor
Adapter : ATI Radeon HD 4600 Series (320SP 8C 750MHz, 1GB 2x800MHz)
Adapter : ATI Radeon HD 2600 XT (120SP 3C 800MHz, 256MB 2x700MHz)

Storage Devices
Seagate ST3250410AS (250GB, SATA150, 3.5", NCQ, 16MB Cache) : 233GB (C:)
Seagate ST3250410AS (250GB, SATA150, 3.5", NCQ, 16MB Cache) : 233GB (E:)
LITE-ON DVDRW LH-20A1H (ATA66, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)

Logical Storage Devices
Hard Disk (C:) : 233GB (NTFS) @ Seagate ST3250410AS (250GB, SATA150, 3.5", NCQ, 16MB Cache)
Xenon (E:) : 233GB (NTFS) @ Seagate ST3250410AS (250GB, SATA150, 3.5", NCQ, 16MB Cache)
Optical Drive (D:) : N/A @ LITE-ON DVDRW LH-20A1H (ATA66, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : nVidia MCP55 LPC Bridge
LPC Legacy Controller 1 : Winbond W83627DHG
Audio Device : nVidia MCP55 High Definition Audio
Audio Codec : Realtek Semiconductor Realtek 885 High Definition Audio
Audio Device : PC Partner R700 Audio Device [Radeon HD 4000 Series]
Serial Port(s) : 1
Disk Controller : nVidia MCP55 IDE
Disk Controller : nVidia MCP55 SATA Controller
Disk Controller : nVidia MCP55 SATA Controller
Disk Controller : nVidia MCP55 SATA Controller
USB Controller 1 : nVidia MCP55 USB Controller
USB Controller 2 : nVidia MCP55 USB Controller
FireWire/1394 Controller 1 : nVidia TSB43AB22 1394a-2000 OHCI PHY/Link-Layer Controller
FireWire/1394 Controller 2 : Procomp Informatics TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : nVidia MCP5+ SMBus 1
SMBus/i2c Controller 2 : nVidia MCP5+ SMBus 2

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : hp psc 1300 series (1200x1200, USB, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : HP Photosmart C6200 series (600x600, USB, Colour)

Scanners and Cameras
Scanner : Hewlett-Packard HP psc 1300 (Scanner, 2400x2400, USB)

Network Services
Network Adapter : NVIDIA nForce Networking Controller
Network Adapter : NVIDIA nForce Networking Controller #2 (Ethernet, 100Mbps)
Wireless Adapter 1 : Broadcom 802.11g Network Adapter

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

Performance Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[albee1952]

I'm not the expert here, but I would go into your sound properties(Control Panel>System>Hardware>Device Manager) and tell Windows to use the onboard audio(in theory, freeing up the 002 for Pro Tools use). Then, to hear non-PT sound thru your monitors, run a mini plug to dual RCA cable and patch to the Alt inputs on the 002. Hit the Alt to Mon button to hear all non-PT audio(and never get a message that some program is using the 002 when you want PT to use it).

[asmarti08]

Originally Posted by albee1952

I'm not the expert here, but I would go into your sound properties(Control Panel>System>Hardware>Device Manager) and tell Windows to use the onboard audio(in theory, freeing up the 002 for Pro Tools use). Then, to hear non-PT sound thru your monitors, run a mini plug to dual RCA cable and patch to the Alt inputs on the 002. Hit the Alt to Mon button to hear all non-PT audio(and never get a message that some program is using the 002 when you want PT to use it).

I bet that would work. I just need to find an 8mm to dual-RCA cable. Cool.

Thanks.

What I don't understand is why aren't there many more posts about this issue? Surely I and the other one or two people I saw post about this aren't the only ones using PTLE 8.0.4 on Windows 7 64-bit having this issue....

[Big Crouton]

I've had that happen a few times, but I've typically found that if I quit any other applications that are making sound I can go back into pro tools and change the buffer size. I'm not using cs2 yet, but I'm on cs1 with a 002.

I was using the 'alt src to mon' for a long time before avid opened up the 002 for windows to use as a soundcard. I just find it so much more convenient to use the 002 directly as a soundcard. There's also no signal interference this way, whereas I had a good bit of noise coming into my rca cables.

[asmarti08]

Big Crouton, by gosh it worked. I used to have to do that in order to open a session with a 48 kHz sample rate, because other apps were latching onto the 002 and keeping it at 41 kHz. I guess they do the same thing with the buffer rate...

Thanks a lot for the insight, guys.

[albee1952]

That works too. My method eliminates the software conflicts

[asmarti08]

I just returned from RadioShack where I picked up some RCA and 8mm connectors.. so I'm still going to use your method for when I'm running a non-41 kHz session and want to listen to Windows sounds. :P