Pro Tools 8 upgrade freeze on install - very frustrated

[highhopes19]

Greetings All,

This is my 4th (going on 6 hours) time trying to install PT 8.0 upgrade that came with the 7.4 purchase. I'm installing from a zipped file provided by Digi.

I've combed the internet and user forums for all possible fixes mentioned, tried them and still get hung up on "Installing Digidesign Hardware Drivers...."

I've turned off all security products, used ptnuke, removed 7.4, etc... here's my specs.
Thanks for any help.

Model : Dell Computer Corporation Dimension 4600i
Processor
Model : Intel(R) Pentium(R) 4 CPU 2.66GHz
Speed : 2.66GHz
Cores per Processor : 1 Unit(s)
Threads per Core : 1 Unit(s)
Integrated Data Cache : 8kB, Synchronous, Write-Thru, 4-way, 64 byte line size, 2 lines per sector
L2 On-board Cache : 512kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 lines per sector
Computer
Mainboard : Dell 0N2828
BIOS : Dell Computer Corporation A07 11/06/2003
Bus(es) : X-Bus PCI IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 1.5GB DIMM DDR
Chipset
Model : Dell 82865G/PE/P, 82848P DRAM Controller / Host-Hub Interface
Front Side Bus Speed : 4x 133MHz (532MHz)
Total Memory : 1.5GB DIMM DDR
Shared Memory : 1MB
Memory Bus Speed : 2x 166MHz (332MHz)
Memory Module(s)
Memory Module : Mosel Vitelic (ProMos) V826632K24SATG-C0 256MB DDR PC2700U DDR-166 (2.5-3-3-7 2-10-0-0)
Memory Module : Centon IITEX8SVB 512MB DDR PC2700U DDR-166 (2.5-3-3-7 2-10-0-0)
Memory Module : Mosel Vitelic (ProMos) V826632K24SATG-C0 256MB DDR PC2700U DDR-166 (2.5-3-3-7 2-10-0-0)
Memory Module : Centon IITEX8SVB 512MB DDR PC2700U DDR-166 (2.5-3-3-7 2-10-0-0)
Video System
Video Adapter : NVIDIA Quadro NVS 55/280 PCI (PS2.0, VS2.0 472MHz, 64MB DDR 2x756MHz, PCI)
Storage Devices
WDC WD400BB-75DEA0 40GB (ATA100, 2MB Cache) : 37GB (C:)
ST3160023A (160GB, ATA100, 3.5", 8MB Cache) : 149GB (F:)
GCR-8481B (ATA33, CD-R, 128kB Cache) : N/A (D:)
SONY CD-RW CRX216E (ATA33, CD-RW, 2MB Cache) : N/A (E:)
Logical Storage Devices
Hard Disk (C:) : 37GB (NTFS) @ WDC WD400BB-75DEA0 40GB (ATA100, 2MB Cache)
DISK2_VOL1 (F:) : 149GB (NTFS) @ ST3160023A (160GB, ATA100, 3.5", 8MB Cache)
Optical Drive (D:) : N/A @ GCR-8481B (ATA33, CD-R, 128kB Cache)
Optical Drive (E:) : N/A @ SONY CD-RW CRX216E (ATA33, CD-RW, 2MB Cache)
3.5" 1.44MB (A:) : N/A
Peripherals
LPC Hub Controller 1 : Intel 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge
LPC Legacy Controller 1 : SMSC LPC47M172
Audio Device : Dell SoundMAX Integrated Digital Audio
Audio Device : Creative Sound Blaster Digital 4.1 (CT4751 w/EEPROM, Retail, 4 channel)
Audio Codec : Gammagraphx 0000h
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : Dell 82801EB/ER (ICH5/ICH5R) EIDE Controller
Disk Controller : Dell 82801EB (ICH5) SATA Controller
USB Controller 1 : Dell 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1
USB Controller 2 : Dell 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2
USB Controller 3 : Dell 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3
USB Controller 4 : Dell 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4
USB Controller 5 : Dell 82801EB/ER (ICH5/ICH5R) USB 2.0 EHCI Controller
FireWire/1394 Controller 1 : Adaptec TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus
Operating System
Windows System : Microsoft Windows XP Home 5.01.2600 (Service Pack 3)
Platform Compliance : x86

[albee1952]

Did you disconnect your interface before uninstalling 7.4? And re-attach it only when told to by the PT8 installer? Just wondering if its just a simple mis-read on the install instructions. Any time an install fails, you should run the uninstall utility and reboot before the next install attempt.