Loud Harsh Blast of Digital Noise

[teacherman]

While bouncing to disk, Protools suddently froze and screamed out an extremely LOUD Harsh blast of digital noise!! Protools "unexpectedly quit" and now Protools will not launch.

I have tripple checked all connections, reseated all the cards, trashed preferences, completely shutdown and restarted mulitple times. Protools will not launch. The only thing I have not done is Unistall and Reinstall Protools.

Anyone have any trouble shooting suggestions???? Cursing and Swearing Does not help!

Thanks.

[sleadley]

Trash prefs, and see if that helps. If not, uninstall Pro Tools then re-install. To help in these situation I always make sure that I have a hard drive with a copy of my system on it. (you can use Supa Dupa or Carbon Copy Cloner to do this). So that if there is a problem then it is a simple matter to re-boot with the backup drive as the startup and continue working and solve the problem later. This can really save great frustration and keep sessions flowing well. It is a simple and reliable work practice that I urge all Pro Tools users to adopt. Drives are cheap and you cannot get back the time trying to solve problems like this.
hope this helps
Simon L.

[teacherman]

I ran the DigiTest: The results came back as "Digi Core Card Failed to Test".

How bad is this news?

[musiceditorcouk]

Sorry to say it, but the issue doesn't sound like anything software related - and with the digitest coming back like that, I think your core card has just died. Is it still in warranty? Have you tried re-seating the cards?

I second Simon's advice re. the backup copy though - I do that too and it can save your reputation as well as your time, however, I think this may be a little more serious.

Sorry

Tony

[teacherman]

Okay....Is the Core Card serviceable??? No, it's not under warrantee anymore. Any estimation on cost to repair the card? Or I'm I screwed and will I have to purchase a new core card?

[teacherman]

Can anyone from Digi Tech Support comment on this?
Thanks.

[RobMacki]

If you are the registered owner of the card, you should call Tech Support.
I'm a little surprised you haven't done so yet.
Even if are not the registered user and can prove you purchased the card legitimately, you should still call them.