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  #1  
Old 04-20-2020, 08:36 PM
Jcuff12 Jcuff12 is offline
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Join Date: Apr 2020
Location: Lisbon
Posts: 1
Default Eleven Rack Editor Crashing

Hello,

This is my first post, sorry for the length of it. I use the 11R standalone. I am having issues with the 11R Editor. The editor has worked very well for me for maybe 4 years or so. About 6 months or so ago it would constantly crash on me. I could get it back if I rebooted the computer (Windows 7 and now updated to Windows 10, USB 2.0, 11R firmware 2.0, latest drivers). I did not change anything hardware wise, and I do not remember installing any new software.
The reboots no longer work or they work briefly. These are the two basic crash scenarios:
1. After reboot the editor will come up, work for maybe 5 minutes then crash. I will get a notification that bad_module_info has stopped working with the only option to click the "Close Program" button.
After doing that it does #2.
2. I get the error below when I do not get error #1:
A potential bug has been detected in Eleven Rack Editor
Condition: diff < .001
File:...\UVolumeTaper.cpp
Line: 136
Drop into the debugger? Then there is a Yes or No button. I have tried the debugger and it basically tries compatibility fixes.

I have tried the compatibility fixes I have found here.
I have reinstalled the drivers and the Editor multiple times.
Once when I reinstalled I had GuitarPro 7 open and received a message that it needed to close to install. I thought maybe that was a conflict and have left it close with the Editor open but the crashes still happen.
I have not done anything hardware-wise with the 11R (if there is even anything to do.
I have not tried another computer but that really does not help me out as the Editor is part of my recording workstation.

Any advice is greatly appreciated.

Thank you,

Joe
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  #2  
Old 08-10-2020, 10:35 AM
KGraham045 KGraham045 is offline
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Join Date: Jul 2015
Location: Austin TX
Posts: 36
Default Re: Eleven Rack Editor Crashing

man did u ever get this fixed? I feel like it has to do with Windows 2004 build .. worked fine before i updated ... Was looking for alternatives ... tried elevenhack but causes blue screen as well ... Avid is supposed to support the eleven rack til 2024 soo ...
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  #3  
Old 09-07-2020, 06:34 AM
frankpc frankpc is offline
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Join Date: Aug 2020
Location: Kansas, USA
Posts: 15
Default Re: Eleven Rack Editor Crashing

I agree. Windows build 2004 won't work with 11R. Will Avid help with this issue?
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Windows 10 Home x64, Gigabyte Z97X-SLI MB, Intel i5 4690K CPU @ 3.5 Ghz 8.0 GB RAM, 1 TB SSD, PTF 2019.6.0.
Eleven Rack, Line 6 POD HD Pro X & FBV MKII, Fender Mustang IV V2, Shenandoah Acoustic 85
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