Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Avid S1, S3, Dock and Control App

Reply
 
Thread Tools Search this Thread Display Modes
  #11  
Old 11-15-2022, 03:29 PM
Jonathan Roesch Jonathan Roesch is offline
Member
 
Join Date: Nov 2022
Location: Munich / Germany
Posts: 19
Default Re: S1 - really strange software/driver/firmware Issues

Although one fader crashed again while upsetting the test session, i could not replicate the failure with the -60 to +6 step automation.
Reply With Quote
  #12  
Old 11-16-2022, 08:25 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: S1 - really strange software/driver/firmware Issues

Interesting so only happens when banking around.
Reply With Quote
  #13  
Old 11-16-2022, 11:18 AM
Jonathan Roesch Jonathan Roesch is offline
Member
 
Join Date: Nov 2022
Location: Munich / Germany
Posts: 19
Default Re: S1 - really strange software/driver/firmware Issues

yeah i think too, banking the issue here. did anyone come forward with this issue until now?


Gesendet von iPhone mit Tapatalk
Reply With Quote
  #14  
Old 12-01-2022, 08:44 AM
Woodvale Woodvale is offline
Member
 
Join Date: Dec 2022
Location: Canada
Posts: 1
Default Re: S1 - really strange software/driver/firmware Issues

I've been having a similar issue with my brand new S1. Have only had it for a couple weeks, very minimal usage. Mostly just setting up layouts and testing it. Using it with a Mac Mini Intel (2018) and logic pro. Works flawlessly for 30-45 mins, then one or two of the channel strips will stop working. The fader still moves up and down manually, but won't have motorized movement when banking. The display for that channel also shows volume level (as it should when it's touched), but no longer reverts back to channel name. Just stays on there frozen. Whenever I bank, all the other channel strips work fine, but whichever one is frozen will remain frozen. The only solution that has worked is to turn off the s1 and turn it back on. This fixes it temporarily, but after 20-30 mins or less, the issue returns. And it is not always the same faders/channel strips that have this issue. Seems to be random. Should I exchange for a new unit?

Photo attached, where displays on channel 1 and 5 show the issue.
Attached Images
File Type: jpg S1 Issue.jpg (43.7 KB, 0 views)
Reply With Quote
  #15  
Old 12-14-2022, 08:11 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: S1 - really strange software/driver/firmware Issues

Quote:
Originally Posted by Woodvale View Post
I've been having a similar issue with my brand new S1. Have only had it for a couple weeks, very minimal usage. Mostly just setting up layouts and testing it. Using it with a Mac Mini Intel (2018) and logic pro. Works flawlessly for 30-45 mins, then one or two of the channel strips will stop working. The fader still moves up and down manually, but won't have motorized movement when banking. The display for that channel also shows volume level (as it should when it's touched), but no longer reverts back to channel name. Just stays on there frozen. Whenever I bank, all the other channel strips work fine, but whichever one is frozen will remain frozen. The only solution that has worked is to turn off the s1 and turn it back on. This fixes it temporarily, but after 20-30 mins or less, the issue returns. And it is not always the same faders/channel strips that have this issue. Seems to be random. Should I exchange for a new unit?

Photo attached, where displays on channel 1 and 5 show the issue.
It looks like touch is on (even when you are not touching it) If you have already updated the firmware and it's still doing this, I think you will have to return it for a new one. Sorry about this.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
HD Firmware lost. Who have 12.4 HD driver JunZhao Pro Tools HDX & HD Native Systems (Mac) 4 09-03-2021 06:36 AM
RME firmware and driver updates mesaone Third Party Interfaces 0 03-18-2014 11:08 AM
Driver & Firmware Stig Eliassen Eleven Rack 4 01-13-2013 08:17 PM
Newbie, Driver Firmware issues Gargoyle73 Eleven Rack 3 12-09-2011 05:03 PM
Pro Tools 8 Driver Issues with Standalone Software slyteknikal 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 13 07-11-2009 07:39 AM


All times are GMT -7. The time now is 01:31 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com