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#1
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Renew your Pro Tools upgrade Plan
"We hope you’ve enjoyed the past year of Pro Tools upgrades through your Upgrade Plan. At this time your plan is due to expire at the end of the month—but there are even more great features on the way!"
This is how an email starts from Avid,now I have upgraded my Upgrade Plan on the 2nd of June 2016 and in my account it`s saying that it expires on the 3rd June 2017,but I am not interested in upgrading the support plan. The email is clearly talking about the upgrade plan.Why? I`m a bit confused here. Peace
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www.maltastudio.com https://soundcloud.com/charlesmuscat MacBook Pro Late 2016 Intel I7 Quod Core 2.8 GHZ 16 GB Ram . 256 GB SSD Catalina 10.15.2 Acer Nitro Intel I7-6700-HQ 8 GB Ram 256 GB SSD x 2 Win 10 Home 64 bit Motu 624 AVB , Komplete Audio 6 Pro Tools Native 2020.5 , Sonar Platinum Lifetime |
#2
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Re: Renew your Pro Tools upgrade Plan
They want your money!
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www.HellfireBeats.com UAD 2 Apollo Quad w/Thunderbolt 3, UAD 2 Satellite Octo TB3, UAD 2 Octo PCIe, Avid S1, Neve R6 500 Chasis, Neve Portico 511, Neve Portico 551, Dangerous DBox+, Focal Trio6 Be, Neumann TLM49, Akai MPC 2000XL, Akai MPC X, Mackie 1202VLZ Pro, Akai Advance 61 Pro Tools 2021.12 Mac Pro 7,1 2019, 8 Core, 48GB RAM - MacOS 11.6.2 16" MacBook Pro 2021, M1 Pro, 16GB RAM - MacOS 12.1 27" iMac, Late-2012, 3.4GHz i7, 24GB RAM - MacOS 10.15 |
#3
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Re: Renew your Pro Tools upgrade Plan
You can verify each in my.avid.com/products. You'll see your Annual Upgrade Plan is Active (through Jun 02, 2017) and your Standard Support is Expired (on Jun 02, 2016).
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#4
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Re: Renew your Pro Tools upgrade Plan
Does that mean that you have to pay for 2 separate items:
1.) Upgrade Plan 2.) Support Plan I hope the answer is "No, they're one and the same." |
#5
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Re: Renew your Pro Tools upgrade Plan
They were originally together ($199) but were later split up so you could purchase the Upgrade Plan and/or the Plug-Ins and Support Plan ($99ea). See the Pro Tools Licensing FAQ for more info.
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#6
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Re: Renew your Pro Tools upgrade Plan
"You can verify each in my.avid.com/products. You'll see your Annual Upgrade Plan is Active (through Jun 02, 2017) and your Standard Support is Expired (on Jun 02, 2016)."
Hi Jeffro Thanks ,obviously I did that 1st thing,my question is, why the email is not advertising the Support plan in my case,or its a random email sent to everyone? Peace
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www.maltastudio.com https://soundcloud.com/charlesmuscat MacBook Pro Late 2016 Intel I7 Quod Core 2.8 GHZ 16 GB Ram . 256 GB SSD Catalina 10.15.2 Acer Nitro Intel I7-6700-HQ 8 GB Ram 256 GB SSD x 2 Win 10 Home 64 bit Motu 624 AVB , Komplete Audio 6 Pro Tools Native 2020.5 , Sonar Platinum Lifetime |
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