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Old 02-04-2023, 03:23 PM
A1rstudios A1rstudios is offline
Join Date: Jul 2013
Location: ireland
Posts: 8
Default PT HD8 HD3 Magma can't find 192 connection

Hi I have a PT 8 HD3 system running on Mac Pro with osx snow leopard. I have 1x core and 2x accel pcix in a magma chassis.
The system has run flawlessly until today I'm getting the message "unable to find interface attached to first HD card". I have reseated all card in magma and in the Mac. I have reset smc and PRAM. Digitest passes but can't start protools and keep getting error. I even tried a different boot version of osx with protools on that and that was the same so I feel its hardware issue.

Has anyone come across this before,

If I cannot repair this I may need to upgrade but I do not want to go to HDX Im happy with HD
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Old 02-08-2023, 11:43 PM
Sugarnutz Sugarnutz is offline
Join Date: Sep 2002
Location: Great State of Mississippi
Posts: 921
Default Re: PT HD8 HD3 Magma can't find 192 connection

"unable to find interface attached to first HD card" sounds like the interface is bad or the cable to that interface has went south. I’d check those as this doesn’t sound like it’s your HD cards. If you have more than one interface/cable it should be easy to do.

First disconnect all interfaces/cable and start with just one interface plugged into your core card, if it doesn’t work swap cables.
If it still doesn’t work swap interfaces.
After that and it still doesn’t work I’d try a reinstall of Pro Tools.

Good Luck!
Gigabyte z390 Designare
I9 990K 4.7 GHz
64 Gb of DDR4 3200
Gigabyte RX580 8 Gb
Win 10 Pro

15" Mid-2015 MBP 2.2 GHz i7 16 Gb RAM
512 Gb Flash Drive - OS X 10.14.6
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