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OT: Chandler - Great customer service
This is off-topic, but I think it's a good idea to tell others when I experience good (or bad) customer service so that other people can make wise choices when purchasing audio gear. My apologies of this is inappropriate. Note that I have no interest whatsoever in Chandler.. I recently purchased a used Chandler mic-pre that ended up malfunctioning. I contacted Chandler and they agreed to fix this for me at no charge. I thought this was pretty impressive as I am not the original owner and don't have any registered warranty with the product. I have no idea whether this is common practice for them or not, but I thought it was a good indication of their commitment to customer satisfaction. |
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Re: OT: Chandler - Great customer service
Well, I personally think this is good info.
I had a similar expierience with Shure on a KSM-27 mic. I was very impressed with thier service, and they sent me a whole new mic instead of fixing my old one. And they sent me a bunch of extra Mic-Mount Shock Bands. Cool cool.
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