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#1
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No longer have access to original Avid account email
Hello,
I realized yesterday that I have forgotten my password to my original Avid account. Unfortunately, I cannot reset the password because I no longer have access to the email I used to create the account. I bought Pro Tools 10 with an Mbox 3 and upgraded to PT 11 in 2014. I need access to my account so I can be assured that I can download what I need to in the future if I have to get a new computer. Please let me know how I can help you assist me in this matter. |
#2
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Re: No longer have access to original Avid account email
I see you have started a case and a fix is in the works.
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#3
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Re: No longer have access to original Avid account email
Quote:
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#4
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Re: No longer have access to original Avid account email
Please start a case for Account Support to provide your info. Thanks!
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