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Pro tools 12.4 not playing nice with liquid saffire 56
Hello all,
Well, I'm stumped...I just made the jump from PT 11.3.1 to 12.4 and now I'm having issues trying to get PT to initialize my LS56. Keep getting the seemingly ever popular: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE", error message. I also have W7 and here's what I've done so far...FYI, I've gotten these bits of advise from other threads: 1) Trashed preferences and did all the W7 optimizations - didn't work 2) I've changed the sample rate in the windows audio MGR then changed the settings to match that in mix control 3.7 - launched PT, then created a new blank session at the same sample rate. I then pressed play then closed out of it and loaded up my session. Pro tools opens and then freezes/crashes - just get: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE"... FYI, my SAFFIRE is NOT set as the default device 3) Launched PT, pressed N...My playback engine defaults to WINDOWS AUDIO DEVICE...I changed it manually to SAFFIRE, pro tools opens and then freezes/crashes (I did this several times) - still get the error message: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE"... 4) I've installed & uninstalled mix control 3.7 & 3.4 - when I open PT, I still get the error message: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE"... 5) I've installed & uninstalled my FW chipset several times - when I open PT, I still get the error message: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE"... 6) I've tried this with 11.3.1 & 10.3.9 - same issue...When I open PT, I still get the error message: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE"... I didn't have this problem a month ago...Problem started happening last night when I opted to jump to 12.4. Since installing 12.4, I can't get any version of PT (that I have) to open without getting the error message: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE" . Like I said, I'm stumped. Here are my specs - would appreciate if someone can assist. Computer Model : Gigabyte GA-A75-UD4H Processor Model : AMD A6-3650 APU with Radeon(tm) HD Graphics Speed : 2.6GHz Cores per Processor : 4 Unit(s) Threads per Core : 1 Unit(s) Type : MP Upgrade, Quad-Core Integrated Data Cache : 4x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size L2 On-board Cache : 4x 1MB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size Computer Mainboard : Gigabyte GA-A75-UD4H BIOS : Award (Phoenix) F7 11/02/2011 Bus(es) : ISA X-Bus PCI PCIe USB FireWire/1394 Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : No Total Memory : 8GB DIMM DDR3 Chipset Model : AMD 1705h Front Side Bus Speed : 1x 200MHz (200MHz) Chipset Model : AMD 1700h Front Side Bus Speed : 1x 200MHz (200MHz) Total Memory : 8GB DIMM DDR3 Channels : 1 Memory Bus Speed : 2x 667MHz (1.33GHz) Memory Module(s) Memory Module : None 4GB DIMM PC10600U Memory Module : None 4GB DIMM PC10600U Video System Video Adapter : NVIDIA GeForce 7900 GS (20 PS3.0, 7 VS3.0 518MHz, 256MB 2x689MHz, PCIe 1.00 x16) Graphics Processor Storage Devices Samsung SSD 850 EVO 500GB 500.1GB (SATA600, SSD, NCQ) : 466GB (C:) WDC WD1001FALS-41Y6A0 (1TB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache) : 932GB (E:) WDC WD1002FAEX-00Y9A0 (1TB, USB/SATA, 3.5", 7200rpm) : 932GB (D:) ATAPI iHAS324 B (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:) Logical Storage Devices Main OS (C:) : 466GB (NTFS) @ Samsung SSD 850 EVO 500GB 500.1GB (SATA600, SSD, NCQ) Pro Tools (E:) : 932GB (NTFS) @ WDC WD1001FALS-41Y6A0 (1TB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache) Back-Up (D:) : 932GB (NTFS) @ WDC WD1002FAEX-00Y9A0 (1TB, USB/SATA, 3.5", 7200rpm) Optical Drive (F:) : N/A @ ATAPI iHAS324 B (SATA150, DVD+-RW, CD-RW, 2MB Cache) Peripherals LPC Hub Controller 1 : ATI (AMD) Hudson LPC Bridge LPC Legacy Controller 1 : ITE IT8720F Audio Device : Giga-Byte Hudson Azalia Controller Audio Codec : Realtek Semiconductor High Definition Audio Serial Port(s) : 1 Disk Controller : Giga-Byte Hudson SATA Controller [IDE mode] Disk Controller : Giga-Byte Hudson IDE Controller USB Controller 1 : Giga-Byte Hudson USB XHCI Controller USB Controller 2 : Giga-Byte Hudson USB XHCI Controller USB Controller 3 : Giga-Byte Hudson USB OHCI Controller USB Controller 4 : Giga-Byte Hudson USB EHCI Controller USB Controller 5 : Giga-Byte Hudson USB OHCI Controller USB Controller 6 : Giga-Byte Hudson USB EHCI Controller USB Controller 7 : Giga-Byte Hudson USB OHCI Controller USB Controller 8 : Giga-Byte 7023h FireWire/1394 Controller 1 : Avlab Technology XIO2200(A) IEEE-1394a-2000 Controller (PHY/Link) FireWire/1394 Controller 2 : Giga-Byte VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Printer : Foxit Reader PDF Printer Driver (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Network Services Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 1Gbps) Power Management Mains (AC) Line Status : On-Line Operating System Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1) Platform Compliance : x64 Windows Experience Index Current System : 5.6
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SELF BUILT PC: WINDOWS 10 (64-BIT), INTEL I7-7700K CPU @ 4.20GHZ, 32 GB RAM INTERFACE: RME FIREFACE UFX+, ELEVEN RACK PRO TOOLS: PT2019.10 |
#2
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Re: Pro tools 12.4 not playing nice with liquid saffire 56
It may not be the default windows sound device BUT just check that the playback& record settings for it are set to a sensible default sample rate.
Similarly check that the ASIO buffer setting is not pushing things too hard, 512 samples should be fine - change once stable Also remove the DSI preferences database C:\Users\*user name*\AppData\Roaming\Avid\Pro Tools\DSIPrefs |
#3
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Re: Pro tools 12.4 not playing nice with liquid saffire 56
Quote:
Also, DSIPrefs ended up back in the PRO TOOLS folder (???), I deleted them (again) trashed preferences (again)...re-opened P/T, got the error message (again). This freakin' error message will be haunting me in my dreams tonight!!! This is RIDICULOUS!!! Anyway, I e-mailed FOCUSRITE'S support team - hopefully they'll respond with a resolution. I have scoured so many forums, done so much troubleshooting only to end up sitting here with sores on my butt - I'm spent now. I'm beginning to think my LS56 is flippin' defective. Yeesh!
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SELF BUILT PC: WINDOWS 10 (64-BIT), INTEL I7-7700K CPU @ 4.20GHZ, 32 GB RAM INTERFACE: RME FIREFACE UFX+, ELEVEN RACK PRO TOOLS: PT2019.10 |
#4
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Pro tools 12.4 not playing nice with liquid saffire 56
Can you run PT normally on AISO? ie w/o the Saffire as the interface?
B/c it might be the FW controller, either that or have you swapped out FW cables? Or swap ports on the back of the Saffire ? I have an TI approved FW PCIe card that I used with my Saffire, for sale if your interested...(if you think it's related to the computer FW controller)
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. Last edited by YYR123; 03-21-2016 at 10:09 PM. |
#5
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Re: Pro tools 12.4 not playing nice with liquid saffire 56
Quote:
Here's what's happening: First, I have to trash preferences after every project I close out - when I do this all my projects that I recorded in 44K, playback & record just fine. It's when I boot up a project in 48K that I start having issues. Doesn't matter if I change the windows audio manager or the mix control 3.7, my LS56 will not connect in 48K. Oddly enough I had a similar problem when I bought my 11R years ago, turned out it was defective - had to get it replaced. Maybe I don't need to that here, any ideas?
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SELF BUILT PC: WINDOWS 10 (64-BIT), INTEL I7-7700K CPU @ 4.20GHZ, 32 GB RAM INTERFACE: RME FIREFACE UFX+, ELEVEN RACK PRO TOOLS: PT2019.10 |
#6
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Re: Pro tools 12.4 not playing nice with liquid saffire 56
No I don't really have any ideas about that aside from making sure that windows isn't telling your Saffire to default to 48k.
Just checking to make sure that it's not listed as the default playback device, i'm never really had an issue with my Saffire, they are pretty cheap now you should be able to get another one if you have to
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
#7
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Re: Pro tools 12.4 not playing nice with liquid saffire 56
Try running Pro Tools as administrator
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#8
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Re: Pro tools 12.4 not playing nice with liquid saffire 56
Quote:
My way of fixing the issue with sample rate changes is to set the Saffire to the sample rate you need, then boot up Pro Tools but don't open any sessions. Instead, create a new session and the new session dialogue will ask for the sample rate, which is usually the old/wrong one. Change it, create the session, then hopefully you'll be able to open the session you want to work on. I do miss the 003 for the simple way you could change sample rates without all this trouble, but this method seems to work for me. Also, as you probably know, make sure all your devices are clocked together at the same sample rate. Hope that helps!
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Help Us Help You ______________________________________ Chris Pro Tools 2024.3 Focusrite LS56 Focusrite Pro40 (3) Slate Digital VRS8 Analogue Tonebuss 24 Channel UAD-2 OCTO Core Accelerator UAD Volt 2 macOS 10.15.7 32 GB DDR4 RAM 4.01GHz Quad-Core Intel Core I7 NVIDIA GeForce GT 740 2 GB |
#9
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Re: Pro tools 12.4 not playing nice with liquid saffire 56
Hi I had the same problem . To cure it delete all the I/O and Busses in pro tools and set them to Default
then like magic it worked. |
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