Win 7, OWC external HDD, not a valid audio volume...

[MCallan713]

Hey guys, so I received my OWC Muercury Elite-AL Pro external HDD 750GB 32 cache yesterday so I can properly record with Pro Tools LE. I had a difficult time setting it up since Im not too computer savvy but have finally got the correct GB amount and the HDD showing on my computer.

When I went to record a session in PT I got the message that said not a valid audio volume, if i could to change it to "R" for record. So I followed what was told on this site went to the workspace and under A was a T and under V was an R. I went to change the T to an R under A and it says that it

"cannot be designated as an Audio Record volume because it is not a valid audio volume."


My drive shows up as BASIC with NTFS. I know alot of you dont use win 7 with PT yet but it is all i have wondering if anyone has any info to fix this problem. any help is appreciated guys thank you

here is my sandra report:
Processor
Model : Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz
Speed : 2.2GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile, Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2MB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing

Computer
Platform Compliance : Intel Centrino Mobile Technology
Mainboard : Sony VAIO
BIOS : AMI R2010Y4 11/13/2009
Bus(es) : PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3.84GB DDR3 SO-DIMM

Chipset
Model : Sony GM45 Mobile Controller Hub
Front Side Bus Speed : 4x 199MHz (796MHz)
Total Memory : 4GB DDR3 SO-DIMM
Shared Memory : 128MB
Memory Bus Speed : 2x 398MHz (796MHz)

Memory Module(s)
Memory Module : PQI MECEG523PA0102 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : PQI MECEG523PA0102 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)

Video System
Video Adapter : Mobile Intel(R) 4 Series Express Chipset Family (10 SM4.0, 128MB DDR3, Integrated Graphics)

Graphics Processor

Storage Devices
TOSHIBA MK3263GSX (320GB, SATA150, 2.5", 5400rpm, NCQ, 8MB Cache) : 298GB (C:)
RICOH R5C822 : N/A (E:)
RICOH R5C592 : N/A (F:)
HL-DT-ST DVDRAM GT20N (SATA150, DVD+-RW, CD-RW, 1MB Cache) : 3GB (G:)

Logical Storage Devices
System Reserved : 100MB (NTFS)
Hard Disk (C:) : 287GB (NTFS) @ TOSHIBA MK3263GSX (320GB, SATA150, 2.5", 5400rpm, NCQ, 8MB Cache)
Recovery : 11GB (NTFS)
Removable Drive (E:) : N/A @ RICOH R5C822
Removable Drive (F:) : N/A @ RICOH R5C592
BUILD (G:) : 3GB (UDF) @ HL-DT-ST DVDRAM GT20N (SATA150, DVD+-RW, CD-RW, 1MB Cache)

Peripherals
LPC Hub Controller 1 : Sony (ICH9M) LPC Interface Controller
Audio Device : Sony (ICH9) HD Audio Controller
Audio Codec : Realtek Semiconductor 262 High Definition Audio
Disk Controller : Sony (ICH9) Mobile SATA AHCI Controller
USB Controller 1 : Sony (ICH9) USB Universal Host Controller
USB Controller 2 : Sony (ICH9) USB Universal Host Controller
USB Controller 3 : Sony (ICH9) USB Universal Host Controller
USB Controller 4 : Sony (ICH9) USB2 Enhanced Host Controller
USB Controller 5 : Sony (ICH9) USB Universal Host Controller
USB Controller 6 : Sony (ICH9) USB Universal Host Controller
USB Controller 7 : Sony (ICH9) USB Universal Host Controller
USB Controller 8 : Sony (ICH9) USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : Sony R5C832 IEEE-1394 Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Peripherals
Media Player : ()
Media Player : ()

Network Services
Network Adapter : Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
Wireless Adapter 1 : Atheros AR9285 Wireless Network Adapter (802.11g (ERP), WEP n-bit, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 95%

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 3.4

[MCallan713]

please help,i have had this since march and have not been able to "officially" record correctly becaus i am new to this and am trying to figure it out for myself but this is getting frustrating spending money and money and not getting results, not any of your faults, just sucks this product needs so much extra to make it work properly

[spkguitar]

Your external drive is not listed in your sandra report.

It is very important to run your sandra report on your computer exactly as it is when running Pro Tools.

You are running windows 7 64bit; are you using the beta drivers? (you should be).

Reports in another Windows 7 thread state that uninstalling, rebooting and re-installing the driver solved a similar problem.

[DigiTechSupt]

You should also format any new drive before using it.

Here's a link to a quick video on how to do that:

http://www.youtube.com/watch?v=2hbeUwk3s6c&feature=player_embedded#!

[MCallan713]

Thanks, Im at work on break now so cant watch the video, but I will check it out even though Im fairly sure that I already formatted it. Over the phone with OWC this morning they helped me out, it matches exactly what my C: drive says basic, ntfs, so Idk, I will do some more searching later, if anyone else has any info its appreciated, thanks again you guys!

[MCallan713]

Here is my updated SANDRA report

SiSoftware Sandra

System
Host Name : MATTCALLAN-VAIO
User : Matt Callan
Workgroup : WORKGROUP

Processor
Model : Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz
Speed : 2.19GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Internal Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, Inclusive, 64 byte line size
L2 On-board Cache : 2MB, ECC, Synchronous, ATC, 8-way, Inclusive, 64 byte line size, 2 threads sharing

System
System : Sony Corporation VGN-NW320F
Mainboard : Sony Corporation VAIO
Bus(es) : PCI PCIe USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : 1 Processor(s)
Multi-Processor Advanced PIC (APIC) : No
System BIOS : American Megatrends Inc. 20.10
Total Memory : 3.84GB

Chipset 1
Model : Sony ??? (2A40)
Front Side Bus Speed : 4x 199MHz (796MHz)

Video System
Monitor/Panel : Generic PnP Monitor
Adapter : Mobile Intel(R) 4 Series Express Chipset Family
Adapter : Mobile Intel(R) 4 Series Express Chipset Family
Imaging Device : Sony Visual Communication Camera

Physical Storage Devices
TOSHIBA MK3263GSX 320GB (SATA150, NCQ, 8MB Cache) : 298.09GB (C:)
RICOH R5C822 : N/A (E:)
RICOH R5C592 : N/A (F:)
Ext Hard Disk 750GB (FireWire/1394, NCQ) : 698.64GB (D:)
HL-DT-ST DVDRAM GT20N (ATAPI, 24x CD-R, 24x CD-W, 3x DVD-R, 3x DVD-W, 1MB Cache) : N/A (G:)

Logical Storage Devices
System Reserved : 100.00MB (71.65MB, 72% Free Space) (NTFS)
R (D:) : 698.44GB (698.33GB, 100% Free Space) (NTFS) @ Ext Hard Disk 750GB (FireWire/1394, NCQ)
Hard Disk (C:) : 286.99GB (239.36GB, 83% Free Space) (NTFS) @ TOSHIBA MK3263GSX 320GB (SATA150, NCQ, 8MB Cache)
Recovery : 11.00GB (831.31MB, 7% Free Space) (NTFS)
Removable Drive (E:) : N/A @ RICOH R5C822
Removable Drive (F:) : N/A @ RICOH R5C592
CD-ROM/DVD (G:) : N/A @ HL-DT-ST DVDRAM GT20N (ATAPI, 24x CD-R, 24x CD-W, 3x DVD-R, 3x DVD-W, 812kB Cache)

Peripherals
USB Controller/Hub : Intel(R) ICH9 Family USB Universal Host Controller - 2934
USB Controller/Hub : Intel(R) ICH9 Family USB Universal Host Controller - 2935
USB Controller/Hub : Intel(R) ICH9 Family USB Universal Host Controller - 2936
USB Controller/Hub : Intel(R) ICH9 Family USB Universal Host Controller - 2937
USB Controller/Hub : Intel(R) ICH9 Family USB Universal Host Controller - 2938
USB Controller/Hub : Intel(R) ICH9 Family USB Universal Host Controller - 2939
USB Controller/Hub : Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
USB Controller/Hub : Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Composite Device
USB Controller/Hub : USB Composite Device
USB Controller/Hub : Digidesign Mbox 2 Firmware Updater
FireWire/1394 Controller/Hub : Ricoh 1394 OHCI Compliant Host Controller
Keyboard : Standard PS/2 Keyboard
Mouse : Alps Pointing-device for VAIO
Human Interface : Sony Firmware Extension Parser Device

Printers and Faxes
Model : Fax
Model : Canon Inkjet iP2600 series

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 100%

Operating System(s)
Windows System : Microsoft Windows Vista Home Media Center 6.01.7600
Platform Compliance : Win64 x64

Windows Experience Index
Current System : 3.4

Network Services
Adapter : Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
Adapter : Atheros AR9285 Wireless Network Adapter

[j4callen]

I went through this same frustrating process.

Make sure you remove the GUID Partitioning Scheme. The instructions on how to do so are included with the drive. It says you shouldn't have to for Win 7, but I definitely had to before the drive was recognized as anything other than transfer only.

Good luck!

[TOM@METRO]

Your new Sandra report shows Vista Media Center 64 bit. I doubt this will ever fly.

[MCallan713]

Im having a hard time finding anything on removing the GUID partition scheme. Do you remember at all on how to do that?

Whats wrong with the Vista Media Center 64 bit? I have recorded with this laptop on its internal hard drive fine before I bought this external drive, but everyone on this board kept saying I need one, and that it may help stop the HW Buffer Size error I was getting sometimes.

The exact message I get when I try to change Audio (T)ransfer to (R)ecord is:
"cannot be designated as an Audio Record volume because it is not a valid volume."

[dave911]

go to windows "computer management/disk management" and search for "convert GDI"
You need to move everything off the disk first.