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  #1  
Old 11-01-2017, 07:35 PM
JAMIT JAMIT is offline
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Join Date: Oct 2017
Location: Richmond VIC
Posts: 2
Default Paid but no license again...

My account for PT 12.8.1 says active yet my ilok doesn't have the license on it.
This happens too often AVID fix your system!
I need to use my Pro Tools and now I can't I want a credit for this month.
ilokostall
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  #2  
Old 11-01-2017, 11:03 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
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Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 13,767
Default Re: Paid but no license again...

Start a support case as that will be the fastest way and you will need a case number anyway. It's free if you are a paying customer with a normally active plan.
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